
Business Analyst
RAG - RecruitAGraduate
full-time
Posted on:
Location Type: Remote
Location: South Africa
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Salary
💰 ZAR 50,000 - ZAR 65,000 per month
About the role
- Partner with stakeholders to elicit, document, and prioritize business requirements.
- Analyze processes, workflows, and systems to identify areas for improvement.
- Translate business needs into clear functional and technical specifications.
- Support testing and validation activities by clarifying requirements and expected outcomes.
- Assist in defining project scope, objectives, and deliverables.
- Develop and maintain project schedules, tracking progress against milestones.
- Identify and manage risks, issues, and dependencies to ensure successful delivery.
- Coordinate resources and facilitate collaboration across teams.
- Support change management activities to embed new processes and solutions.
- Act as a liaison between business users, technical teams, and project sponsors.
- Facilitate workshops and meetings to gather insights and validate requirements.
- Prepare clear project updates, reports, and presentations for stakeholders.
- Maintain project documentation in line with governance standards.
Requirements
- A relevant Bachelor’s degree (e.g., Information Systems, Business, Computer Science, or related field).
- Project Management or Business Analysis certifications (e.g., CAPM, CBAP, PMI-PBA, or Agile certifications) will be advantageous.
- 4+ years’ experience as a Business Analyst with exposure to end-to-end project delivery.
- Minimum 2 years of Zoho implementation experience.
- Strong analytical, problem-solving, and documentation skills.
- Experience managing small to medium-sized projects or project workstreams.
- Familiarity with project management methodologies (Agile, Waterfall, or hybrid).
- Proficiency with BA and PM tools (e.g., Zoho CRM, Zoho Projects).
- Excellent communication, stakeholder management, and organisational skills.
- Ability to balance both analysis and project coordination responsibilities.
Benefits
- Career Growth – Opportunities to develop in both Business Analysis and Project Management career paths.
- Variety – Exposure to diverse projects across multiple business areas.
- Supportive Environment – Work within a collaborative team that values mentorship and continuous professional development.
- Progression – Clear pathways to advance into senior Business Analyst or Project Management roles.
- Remote, work from home.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business analysisproject managementrequirements gatheringprocess improvementfunctional specificationstechnical specificationsrisk managementdocumentationproject schedulingchange management
Soft Skills
analytical skillsproblem-solvingcommunicationstakeholder managementorganizational skillscollaborationfacilitationpresentation skillstime managementadaptability
Certifications
CAPMCBAPPMI-PBAAgile certifications