Patient Account Representative I

Radiology Partners

Manage account follow-up and collections including appeals for Radiology Partners. Ensure accurate reimbursement and compliance while working in a flexible remote environment.

Posted 4/30/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $22 per hourWebsite

About the role

Key responsibilities & impact

Manage account follow-up and collections, including appeals and denial resolution
Review EOBs and payer responses to ensure accurate reimbursement and identify trends
Analyze accounts and determine appropriate next steps for timely resolution
Communicate with payers to resolve claim issues and reprocess claims as needed
Document all collection activities accurately while maintaining HIPAA compliance

Requirements

What you’ll need

High school diploma or GED preferred
Minimum of 3 years of physician billing and collections experience
Strong knowledge of Medicare, Medicaid, and commercial payer guidelines
Excellent communication, problem-solving, and critical thinking skills
Detail-oriented with the ability to work effectively in a fast-paced, team environment

Benefits

Comp & perks

Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
Compensation Reviews, Career Growth Opportunities
Flexible Remote Schedules
Generous PTO Plans and Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

physician billingcollectionsEOB reviewclaims resolutionreimbursement analysisdenial resolutionaccount analysisHIPAA compliance

Soft Skills

communicationproblem-solvingcritical thinkingdetail-orientedteamwork

Certifications

high school diplomaGED