Billing Support Specialist

RADIAS Health

Billing Support Specialist at RADIAS Health assisting the Finance Department and handling insurance claims. Providing quality customer service and managing billing and payment processes.

Posted 6/6/2026full-timeSaint Paul • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $24 per hourWebsite

About the role

Key responsibilities & impact

Maintain an updated billing and benefit changes for all patients and third-party insurance carriers.
Prepare and process clean claims to various insurance companies for various patient insurances, including specific restrictions or groups.
Assist in auditing, error correction, and preparation of behavioral health billing in RADIAS Health's current electronic health record software.
Process and reconcile payments and overpayments from various insurance companies.
Report and maintain accurate documentation of company revenue for assigned programs.
Review and follow-up on denied claims, resubmitting claims to third party payers and advocate for payment.
Prepare and request paperwork for prior authorizations for services provided.
Prepare, review and send patient billing statements.
Performs various collection actions including contacting patients by phone and mailing out invoices.
Maintain competencies in software and websites for the agency's current electronic health record, state provider portals, and insurance provider portals.
Considers patient’s financial status and establishes budget payment plans. Follows and reports status of delinquent accounts.
Working knowledge of RADIAS Health programs
Maintains strict confidentiality and adheres to all HIPAA guidelines/regulations.
Complete all paperwork, reports, and charting contemporaneously and in an organized manner.
Participate actively in on-going professional growth and development; maintain appropriate professional behavior and participate in appropriate supervision
Participate in administrative staff meetings and attend other meetings and seminars.
Maintain a pattern of regular work hours to meet program needs as determined by the Program Manager.
Other duties as assigned

Requirements

What you’ll need

Minimum of a high school diploma or equivalent
2-3 years experience in accounting/insurance billing
Knowledge of Microsoft Office Programs, especially Outlook & Excel
**Preferred:**
Experience in health care or human services environment
Associate’s or Bachelor’s degree
1-2 years of accounting software experience desired
Administrative support and/or office management experience

Benefits

Comp & perks

4 weeks accrued PTO first year of employment
12 paid holidays
Medical, dental, vision, life insurance
Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)
Tuition reimbursement and Student Loan Repayment Assistance
Dependent Care Account (DCA) + employer contribution
Reimbursement for professional licensure fees
Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
403b retirement plan with an employer percentage match
Employer paid short-term and long-term disability insurance
Bereavement and paid parental leave
Employee Assistance Program (EAP)
Wellness program to support employee overall health and well-being
Variety of discounts through ADP LifeSmart
Pet insurance
Mileage reimbursement
Casual dress code

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billinginsurance claims processingauditingerror correctionpayment reconciliationprior authorizationscollection actionsbudget payment plansaccounting softwaredocumentation

Soft Skills

organizational skillscommunication skillsadvocacyprofessional behaviorconfidentialityproblem-solvingattention to detailteam collaborationtime managementadaptability

Certifications

high school diplomaAssociate’s degreeBachelor’s degree