IT Installation Specialist

Radformation

IT Installation Specialist implementing Radformation's software solutions for Radiation Oncology clinics. Collaborating with clinical teams to ensure proper installation and technical support.

Posted 6/27/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $130,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Work with clinics to understand their technical issues and provide solutions independently and/or with the help of the Engineering team.
Support the Sales and Success teams by installing and upgrading Radformation software at customer sites.
Work directly with hospital IT departments as the technical expert representative during implementations and upgrades.
Complete IT documents and vendor security questionnaires requested by customer hospitals.
Meet with clinics to discuss installation planning, system architecture, and cybersecurity requirements.
Aid the Clinical Customer Support Representatives as needed.
Assist team members in troubleshooting internal IT issues.

Requirements

What you’ll need

Minimum of 5 years of clinical Radiation Oncology IT experience.
Experience with Radiation Oncology Treatment Planning Systems and DICOM modalities.
Strong experience supporting clinical applications and their infrastructure, including client, server, storage, and network environments.
Strong critical thinking and problem-solving skills.
Positive attitude.
7+ years of clinical Radiation Oncology IT experience (preferred).
Cybersecurity experience (preferred).
Customer service experience (preferred).

Benefits

Comp & perks

Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected.
Health coverage starting on day one.
Short-term and long-term disability and supplementary life insurance.
401(k) with employer match vested immediately.
Annual reimbursement for professional memberships.
Conference attendance and continued learning opportunities.
Self-managed PTO and 10 paid holidays.
Monthly internet stipend.
Company-issued laptop and one-time home office setup stipend.
Fully remote work environment with virtual events and yearly retreats.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Radiation Oncology ITRadiation Oncology Treatment Planning SystemsDICOM modalitiesclinical applications supportIT infrastructureclient-server environmentsstorage systemsnetwork environmentscybersecurity

Soft Skills

critical thinkingproblem-solvingpositive attitudecustomer service