Radformation

Clinical Success Manager

Radformation

full-time

Posted on:

Location Type: Remote

Location: Mexico

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Tech Stack

Python

About the role

  • Demo, install, and train clinics on Radformation’s suite of automation tools
  • Work with clinics to understand their issues and provide solutions independently and/or in collaboration with the programming team
  • Partner with the LATAM sales team to demonstrate software to prospective customers and provide training to newly installed clinics
  • Proactively check in with current customers to gather feedback and share new features
  • Host webinars to answer clinic questions and highlight product features
  • Travel to congresses, attend roadshows, and visit clinics as needed
  • Develop training materials for clinic distribution
  • Collaborate with clinics on research projects and recruit reference sites alongside the LATAM sales team
  • Create custom RadMachine instances for clinics

Requirements

  • Minimum 2 years of clinical treatment planning experience using Eclipse, Monaco, or RayStation TPS
  • Strong critical thinking skills
  • Exceptional presentation skills
  • Positive attitude and passion for excellence in patient care
  • Fluency in English and Spanish
  • 5 years of clinical treatment planning experience using Eclipse, Monaco, or RayStation TPS (preferred)
  • Teaching experience in treatment planning (preferred)
  • Customer success experience (preferred)
  • Experience with Python programming (preferred)
  • Fluency in Portuguese (preferred)
Benefits
  • Competitive salary
  • Paid time off
  • Fully remote work with occasional travel (less than 10%)
  • Collaborative team environment
  • Early access to cutting-edge software
  • Locally compliant and competitive benefits aligned with local laws and standards
  • Support for health, financial security, and work-life balance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
clinical treatment planningEclipseMonacoRayStation TPSPython programming
Soft skills
critical thinkingpresentation skillspositive attitudepassion for excellence in patient care