You’ll be the technical backbone of our pre‑sales motion, making it simple for radiology groups and health systems to understand how Rad AI fits into their infrastructure, security posture, and clinical workflows.
You’ll own the first pass on technical questionnaires and RFPs, orchestrate input from Security, Product, and Engineering, and build the reusable content that makes every next deal easier than the last.
Day to day, you’ll partner closely with Sales Executives to guide opportunities from early discovery through technical validation.
You’ll surface workflow constraints and integration requirements early, document assumptions clearly, and help set up deployments for success before contracts are even signed.
Along the way, you’ll keep learning—about PACS, RIS, EHRs, AI in imaging, and the realities of enterprise healthcare IT—and you’ll feed that learning back into how we sell.
Own the first pass on technical and security questionnaires, using internal tools and playbooks and pulling in the right experts at the right time.
Draft technical sections of RFIs and RFPs, maintaining and improving a central repository of standard answers, security positions, and AI governance language.
Anticipate and address common technical objections—around HIPAA, SOC 2, data flows, and integrations—so customers feel confident moving forward.
Support discovery and demo prep by documenting workflow requirements, architecture diagrams, and implementation assumptions for each strategic opportunity.
Help design and refine demo environments, scripts, and technical enablement materials that make our products and integrations feel tangible for radiologists and IT.

Requirements

You have 3+ years of experience in a sales engineering, technical pre‑sales, or technical support role working with enterprise software.
You have hands-on experience supporting healthcare IT or other highly regulated enterprise environments (e.g., health systems, radiology groups, or clinical SaaS).
You communicate complex technical concepts clearly to both technical and non‑technical stakeholders—radiologists, clinical leaders, and hospital IT alike.
You write precise, accurate technical documentation and proposal content, and you care about details in every answer you send to a customer.
You understand core security and compliance concepts such as HIPAA in cloud-based solutions and are comfortable learning and representing a SOC 2–aligned posture.

Benefits

Comprehensive Medical, Dental, Vision & Life insurance
HSA (with employer match), FSA, & DCFSA
401(k)
11 Paid Company Holidays
Location Flexibility
Flexible PTO policy
Annual company-wide offsite
Periodic team offsites
Annual equipment stipend
For roles based outside the US, your recruiter can share more details

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical documentationproposal writingworkflow requirementsarchitecture diagramsintegration requirementsAI in imagingcloud-based solutionssecurity postureHIPAA complianceSOC 2 compliance

Soft Skills

communicationcollaborationproblem-solvingattention to detailtechnical validationcustomer confidencelearning agilityorchestrationanticipation of objectionsclear documentation