Senior Project Manager – Professional Services

Rackspace Technology

Senior Project Manager coordinating professional services projects at Rackspace. Leading project execution, managing client relationships, and ensuring timely delivery within budget in Saudi Arabia.

Posted 7/25/2026full-time🇸🇦 Saudi ArabiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, including scope, planning, execution, and delivery of technical projects, particularly in cloud and IT service management environments. Proficient in stakeholder communication and risk management to ensure project success and alignment with business objectives.

Highest-signal resume keywords

PMP CertificationPrince2 CertificationProject Management ExperiencePublic Cloud KnowledgeITIL Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ScopingProject PlanningProject ExecutionRisk ManagementChange Control ProcessesTechnical DocumentationInfrastructure Technology ProjectsCloud TechnologiesDataCenter StrategyDisaster Recovery

Soft Skills

Time ManagementCommunication SkillsDecision MakingPresentation SkillsProblem Solving

Tools & Technologies

MS Office SuiteMS ProjectVisioProject Management Tools

Certifications & Qualifications

PMP CertificationPrince2 CertificationITIL Certification

Industry Keywords

Cloud TechnologiesIT Service ManagementManaged ServicesCapacity ManagementPerformance Management

Tech Stack

Tools & technologies

CloudITSMPMP

About the role

Key responsibilities & impact

Work with Rackspace and client stakeholders in gathering and documenting requirements that solve a customer’s pain point or objectives through project outcomes and benefits realisation.
Serves as liaison between clients and Rackspace technical and non-technical departments in order to ensure that all targets and requirements are met.
Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.
Contribute to the refinement of the Rackspace Professional Services methodology.
Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.
Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.
Responsible for the preparation of key project documents (PID, plans, logs, reports) and other key deliverables through the life of the project.
Proactively works to identify and manage project risks and issues.
Ensures appropriate response plans are developed executed.
Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes.
Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project members.
Prepares and presents reports on project progress and problems to Rackspace and client stakeholders.
Assists in the preparation of proposals, RFP/RFI responses, & Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.
Regularly collaborates with Sales pursuit teams, Programme & Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.

Requirements

What you’ll need

PMP/Prince2 (Practitioner) certification.
Proven ability to lead, organise and execute projects in a consistent, repeatable and reliable manner.
Technical conversational knowledge in the following areas: Public Cloud, DataCenter strategy & operations, capacity, utilisation, and performance, Backup, Storage, and Disaster Recovery, migration & consolidation IT Service Management and Service Delivery (ITIL certification preferred)
Excellent time management, communications, decision making, presentation, human relations and organisation skills.
Able to resolve problems in a timely manner.
Ability to communicate technical information and ideas so others will understand.
General knowledge of cloud technologies, IT operations, project management operations.
Ability to adapt to a rapidly changing environment, handling shifting priorities and ambiguity.
Enterprise level use of MS Office suite including Project and Visio and knowledge of other project management tools.
Project management experience or scoping, planning, leading and monitoring technical projects from initiation through delivery preferably in managed services or Cloud.
Experience working on infrastructure technology projects

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible working hours
Paid time off
Remote work options