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Rackspace Technology

Forward Deployed Engineer – Enterprise AI Solutions

Rackspace Technology

Forward Deployed Engineer at Rackspace dictating AI solutions for enterprise customers by combining technical engineering and business acumen.

Posted 5/23/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $165,830 - $243,141 per yearWebsite

Tech Stack

Tools & technologies
DockerERPKubernetesPython

About the role

Key responsibilities & impact
  • Embed with strategic enterprise customers to rapidly diagnose business challenges, map data landscapes, and co-design AI solutions on-site.
  • Lead end-to-end solution design and delivery of agentic AI workflows, RAG pipelines, knowledge graphs, and real-time applications.
  • Drive rapid prototyping and proof-of-concepts (POCs) demonstrating value within days or weeks.
  • Act as primary technical owner across the full project lifecycle: scoping, architecture, build, deployment, and post-launch optimization.
  • Build scalable data pipelines across structured and unstructured formats using vector databases.
  • Develop, optimize, and fine-tune LLM/SLM models and multi-agent systems.
  • Integrate solutions across heterogeneous enterprise architectures (ERP, CRM, databases, data lakes).
  • Feed customer insights back to internal Platform and Product teams to scale future feature rollouts.

Requirements

What you’ll need
  • Bachelor's degree in Computer Science, Data Science, or equivalent practical experience.
  • 7+ years of professional software, data engineering, or AI/ML delivery experience.
  • 4+ years of experience in a customer-facing or professional services engineering capacity.
  • Deep technical experience with Python, enterprise-scale AI/ML, and DevOps workflows (Docker, Kubernetes).
  • Willingness to travel up to 25% for customer engagements.

Benefits

Comp & perks
  • Annual bonus or incentives
  • Equity awards
  • Employee Stock Purchase Plan (ESPP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
PythonAI solutionsdata pipelinesLLM modelsSLM modelsmulti-agent systemsRAG pipelinesknowledge graphsDevOps workflowsDocker
Soft Skills
customer-facingleadershipproblem-solvingcommunicationcollaborationproject managementtechnical ownershipcustomer insightsscopingoptimization
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Data Science