Client Partner

Rackspace Technology

Client Partner responsible for client interactions across a portfolio of IB accounts. Focused on renewals, churn prevention, and new pipeline development for cloud transformation projects.

Posted 4/15/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $207,957 - $366,072 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead account planning, forecasting, and governance for an assigned portfolio, ensuring alignment with client objectives and overall business strategy.
Own and continuously assess overall account health to inform strategic decision‑making, proactively mitigate renewal and churn risks, and drive sustainable revenue growth through targeted pipeline expansion.
Deliver profitable growth by achieving ACV and TCV targets, maintain strong margin performance, and ensuring financial results align with account-level and portfolio-level objectives.
Provide end-to-end account governance, overseeing delivery excellence, client satisfaction outcomes, and the effective execution of active engagements.
Orchestrate cross-functional teams, including GTM, Delivery, Commercial Architecture, and Offer Management to design and deliver high-value, client specific solutions.

Requirements

What you’ll need

15+ years of experience in the field of role required
Recent experience with sales, delivery of AI platforms, data platforms (Eg Databricks, Snowflake).
Good knowledge of cloud native technologies, infrastructure stacks, data and AI ecosystems, AI use cased and industry value propositions.
High School Diploma or regional equivalent required
Bachelor's Degree required, preferably in field related to role.

Benefits

Comp & perks

Health insurance
Retirement plans
Employee Stock Purchase Plan (ESPP)
Incentive compensation opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account planningforecastinggovernancepipeline expansionACV targetsTCV targetsdelivery excellenceclient satisfactioncross-functional team orchestrationAI platforms

Soft Skills

strategic decision-makingproactive risk mitigationclient relationship managementcollaborationleadership

Certifications

Bachelor's DegreeHigh School Diploma