Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer issues
Monitor and provide maintenance for all related infrastructure
Ensure the control, integrity, and accessibility of the cloud environment
Implements large, complex enterprise-class solutions
Lead tasks relating to system architecture enhancements, problem management, fleet
Lead Workload/Workforce Management and Optimization related tasks
Provide technical expertise underpinning communications targeting a range of stakeholders - from individual contributors to leaders across the business
Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
Share knowledge with other Engineers and Administrators on the support floor

Requirements

Bachelor's degree in computer science or related field is preferred
High School Diploma is required
Minimum of 5 years of relevant experience
Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE) certification is preferred
Ability to work with F5 load balancers
Experience with Palo Alto firewalls
AWS Cloud experience
Knowledge and experience with ethical hacking, firewall and intrusion detection/prevention technologies, secure coding practices and threat modeling
Advance knowledge and experience of virtualization technologies, Windows and Unix/Linux operating systems
Advance knowledge and experience of network and server hardware infrastructures and storage technologies (NAS, SAN)
Experience with designing secure network architectures, identity and access management principles, application security, encryption technologies, DNS, SOA, database and web applications
Must have excellent communication skills and the ability to articulate complex scenarios with clear solutions
Ability to make appropriate decisions considering the relative costs and benefits of potential actions.

Benefits

Incentive compensation opportunities in the form of annual bonus or incentives
Equity awards
Employee Stock Purchase Plan (ESPP)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AWS CloudPalo Alto firewallsF5 load balancersethical hackingfirewall technologiesintrusion detectionsecure coding practicesvirtualization technologiesWindows operating systemsUnix/Linux operating systems

Soft Skills

communication skillsproblem managementdecision makingcollaborationcustomer relationship building

Certifications

Palo Alto Networks Certified Next-Generation Firewall Engineer (PCNSE)