Rackspace Technology

Accounts Receivable Specialist

Rackspace Technology

full-time

Posted on:

Location Type: Hybrid

Location: Mexico City • Mexico

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About the role

  • Acts as the primary point of contact for customer billing and payment issues on assigned accounts.
  • Works with Account Teams to ensure the collections function is working efficiently by controlling credit to customers and collecting all monies due in order to minimize the risk of bad debt.
  • Manages the collection of customer accounts from and initiates problem resolution by using various research and reconciliation techniques.
  • Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes.

Requirements

  • **Fluent, bilingual (Spanish and English)**
  • Intermediate working knowledge of accounting systems
  • Data Analysis
  • Excel Proficiency
  • High School Diploma or regional equivalent required
  • 2-4 years of total applicable work experience required; requires a minimum of 2 years of experience in the role duties
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounting systemsdata analysisExcel proficiency
Soft Skills
communicationproblem resolution
Certifications
High School Diploma