Licensed Professional Counselor, LPC
LifeStance Health
Crisis Response Clinical Consultant
R3 Continuum
part-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $27 - $30 per hour
Job Level
JuniorMid-Level
About the role
- Conduct clinical intakes via telephone to assess behavioral health needs and determine appropriate level of care
- Assist with care triaging and provider matching
- Provide direct behavioral health support via telephone to individuals requesting clinical services
- Manage emergent clinical situations as needed, including safety planning and/or crisis intervention support via telephone
- Interact with individuals to assist them in gaining insight, defining goals, and planning action to achieve effective personal or vocational development and adjustment
- Provide advice on best practices and implementation for individual behavioral health, and workplace resilience and wellbeing
- Consult with or provide consultation to other doctors, therapists, or clinicians regarding care
- Consult with or provide consultation to internal and external management teams
- Maintain collaborative relationships with coworkers, customers, and clients and represent the organization to external sources
- Interpret the meaning of clinical information for non-clinicians
- Consistently meet department clinical billable standards for clinical intake/consultation work
- Utilize telephone, video, and on-site methods of behavioral health service delivery
- Complete reports within designated time frames and participate in trainings and presentations on behavioral health topics
Requirements
- Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders
- Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance
- Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Knowledge of laws, legal codes, court procedures, precedents, and government regulations
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
- Ability to accept constructive criticism and deal calmly and effectively with high stress situations
- Maintain composure and avoid rigid behavior, even in very difficult situations
- Proficient persuasion and negotiation skills
- Ability to develop one's own ways of doing things, guiding oneself with little or no supervision
- Flexibility and adaptability in high-pressure situations
- Monitor/Assess performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Initiative to seek ongoing learning and professional development
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
- Be reliable, responsible, dependable, and fulfill obligations
- Excellent verbal and written expression and comprehension skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Excellent active listening skills and social perceptiveness
- Excellent complex problem-solving and critical thinking skills
- Excellent judgment and decision-making
- Proficient with Microsoft Office Suite or related software
- Master’s degree in mental health or related field required
- Professional licensure required (LMSW, LCSW, LLMSW, LMFT, FMT, LP or LPC)
- Clinical licensure required
- History of work involving behavioral health strongly preferred
- 2 years of clinical experience required; 3+ years preferred
- All applicants must reside in the United States
- Employment contingent on a successful background check, work history verification, reference checks, and signing a non-disclosure agreement
Benefits
- paid time off (PTO)
- parental leave
- paid holidays
- insurance (medical, dental, vision, life, STD, LTD)
- flexible schedules
- 401k program with company match
- profit sharing
- Insurance benefits effective on the 1st of the following month of hire
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical intakecrisis interventionbehavioral health supportcustomer needs assessmentdiagnosis and treatmentrehabilitation methodspsychological research methodsperformance assessmentcomplex problem-solvingcritical thinking
Soft skills
flexibilityadaptabilityexcellent communicationactive listeninginterpersonal skillsorganizational skillstime managementreliabilityinitiativenegotiation skills
Certifications
Master’s degree in mental healthLMSWLCSWLLMSWLMFTFMTLPLPCclinical licensure
