R1 RCM

Full-stack Engineer

• Shape technical direction and architectural standards used by multiple teams
• Build systems that must be correct, explainable, and resilient—because they directly impact patient experience, provider operations, and financial outcomes
• Make system‑level tradeoffs across performance, cost, reliability, security, and regulatory constraints
• Influence long‑term technology strategy in partnership with senior engineering and product leadership
• Partner closely with ML and applied AI teams to productionize AI systems, turning models into dependable, auditable software
• Ensure systems are observable, debuggable, and resilient under real‑world healthcare workloads
• Act as a multiplier: raise engineering standards through design reviews, architectural guidance, and mentorship
• Lead ambiguous, cross‑team initiatives where success is defined by outcomes, not tickets closed
• Be a technical voice others rely on when the problem is complex and the stakes are high

Senior Staff Software Engineer

Program Manager

• Partner with global talent management and local HR stakeholders
• Manage multiple, complex talent and engagement initiatives
• Create clear project plans and milestones
• Coordinate with global and local stakeholders
• Leverage people analytics and engagement insights
• Consult with business leaders for customized talent solutions
• Drive Culture and Change initiatives

Program Manager – HR

Customer Support

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Customer Service Representative – Patient Registration

• Help patients check into the hospital
• Answer questions during registration
• Collect information accurately and quickly
• Listen with compassion to address fears and concerns
• Work on computers and answer phones in a busy environment
• Assist patients with completing their registration promptly
• Navigate multiple screens and programs for data intake
• Build rapport with patients during registration process
• Adapt to emergent clinical care interruptions
• Embrace ongoing learning and take care of details in patient information

Content Marketing Manager

• Own and operationalize the company’s content narrative, ensuring alignment with core messaging pillars, positioning and strategic priorities
• Partner with Demand Generation, Product Marketing, PR/Communications, Events and Digital teams to develop an editorial calendar and integrated content plans that support campaigns and business goals
• Oversee thought leadership efforts to ensure consistency, clarity and differentiation across all major content initiatives
• Drive content as a strategic value lever, using it to define and own the new category we are creating: the revenue operating system
• Analyze LLM search performance to identify content needs, including creation of new pieces and strategic revisions to existing content, to optimize R1’s presence and ranking

Senior Manager, Content Strategy

Analyst

• Receiving, documenting, tracking, investigating, and taking action on data incidents and issues concerning compliance with applicable privacy laws and regulations and/or the Company’s privacy policies and procedures
• Ensuring consistent application of sanctions for failure to comply with privacy policies in cooperation with others on the R1 privacy team, Human Resources and legal counsel, as applicable
• Developing compliance-based metrics and reporting mechanisms to track privacy and data incident concerns as reported into or otherwise identified by compliance
• Working with internal teams to remediate any activities for continuous privacy improvement, including managing projects for privacy and compliance enhancement
• Supporting the Company’s proactive efforts to monitor, educate on, and promote compliance with all federal, state, and international privacy requirements
• Assisting in annual compliance and risk assessments
• Maintaining focus on operational excellence through risk mitigation and protection of data to improve quality and customer satisfaction
• Assisting in development of and enhancements to the company’s Compliance & Ethics Program
• Demonstrating ability and comfort working with and reporting to a broad spectrum of service lines and professionals, ranging from senior management to front line site and service leaders, including clients and vendors
• Flexibly assisting in other areas of concern to the compliance team to benefit the Company’s privacy posture.

Privacy Analyst I

• Design, code, test, deploy, and operate backend services, data pipelines, and AI systems
• Lead the design and delivery of larger features or systems
• Raise the bar for code quality, reliability, and security through thoughtful design reviews
• Mentor and support other engineers through pairing and feedback
• Partner closely with product managers to turn complex manual workflows into scalable AI automations
• Work with AI and ML engineers to build AI-native systems that combine deterministic logic and traditional ML models

Staff Software Engineer

• Help patients navigate the registration process
• Answer questions with confidence, clarity, and compassion
• Gather accurate information quickly in a fast-paced environment
• Build trust with patients during moments when they may be scared, confused, or overwhelmed
• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Part Time Patient Customer Service Representative

Patient Customer Service Representative

Manager

• Lead denial mitigation initiatives across multiple facilities
• Collaborate closely with client service delivery leaders and key hospital partners
• Transform denial trends and root-cause analyses into practical workflow improvements
• Unite operational leaders around shared objectives
• Support the development, performance, and growth of the revenue cycle and denials team

Manager – Denials Mitigation Services

Business Analyst

• Generate and deliver comprehensive data analysis reports to internal stakeholders and client leadership.
• Facilitate data-driven decision-making during the initial implementation phase and throughout the continuous lifecycle of the contract to ensure optimal revenue performance.
• Serve as the primary technical intermediary between clients and internal development/configuration teams.
• Synthesize complex client requirements into actionable technical specifications to ensure system alignment with organizational objectives.
• Demonstrate a meticulous approach to the creation and maintenance of internal standard operating procedures (SOPs), technical guides, and user manuals, ensuring all documentation is accurate, accessible, and detail-oriented.
• Develop, execute, and maintain sophisticated scripts designed to audit client data files.
• Ensure the ongoing accuracy, integrity, and completeness of data ingestion processes to prevent revenue leakage.
• Deliver exceptional customer service and account management, fostering high-level client satisfaction and maintaining R1’s reputation as a premier strategic partner.
• Provide high-tier technical support for legacy systems through their decommissioning.
• Manage end-to-end troubleshooting, conduct formal root cause analysis (RCA), generate business-critical reports, and monitor system health to ensure uninterrupted service.
• Function as a high-impact team contributor, collaborating across departments to drive operational excellence and support a culture of collective success.

Insurance Discovery Business Analyst

• Ensure maximum optimization of the Vendor Management System (VMS)
• Oversee and be accountable for the successful performance of our Contingent Workforce program
• Build and manage the relationships with the suppliers and global teams
• Develop and lead our Contingent Workforce PMO to oversee all contractor work, processes, and compliance
• Hire, develop, and coach a team
• Help create a shared vision for and implement R1 RCM's Contingent Workforce Strategy
• Communicate efficiently and effectively with stakeholders at all levels
• Work collaboratively with R1's Governance Team and R1 RCM Leaders as well as any outside advisory
• Deliver on program goals and ensure Program and VMS KPI's are met or exceeded
• Develop, maintain, and implement compliant contingent labor processes
• Maintain collaborative and positive Relationships with Supplier Community
• Analyze and report on supplier and program performance metrics
• Oversee and facilitate program expansion to include Managed Services

Contingent Workforce Program Director

• Provide oversight of Team Lead(s) and a team of representatives for one or more clients
• Serve as the primary operational liaison between onshore and offshore leadership teams
• Maintain and analyze KPI reporting and ACD metrics
• Partner with offshore leaders to ensure workflows align with client expectations
• Create a solid virtual Team through regular communication with your Team Leads and Representatives

Customer Service Operations Lead

Product Manager

• Own product strategy and direction for the solution—define vision, positioning, and roadmap aligned to market needs and launch timelines.
• Drive discovery and requirements with clinicians and operations, translating workflow realities into product decisions.
• Lead cross-functional execution with product engineering, data engineering, and AI research/engineering partners to deliver a high-quality solution on an aggressive timeline.
• Shape AI and agentic capabilities: partner with AI researchers/engineers to define use cases, evaluate model approaches, manage tradeoffs, and ensure solutions are safe, effective, and measurable.
• Own integration strategy with EHRs (especially Epic): define integration workflows, coordinate with Epic contractors/technical partners, and ensure the product fits enterprise clinical environments.
• Be market-facing: contribute to go-to-market readiness and support early customer conversations.
• Define success metrics and instrumentation: establish KPIs, monitor performance, and iterate based on outcomes and stakeholder feedback.
• Operate autonomously in a fast-moving environment—able to make decisions, align stakeholders, and unblock delivery without heavy oversight.

Senior Manager, Product Management – Individual Contributor

Implementation Specialist

• Oversee the deployment and implementation of the Entri Product Suite
• Engage with the client, hospital operations, and applications/infrastructure teams
• Create educational materials for go-lives
• Hold stakeholders accountable in the delivery of the solution

Senior Staff Software Engineer

Program Manager – HR

Customer Service Representative – Patient Registration

Customer Service Representative – Patient Registration

Senior Manager, Content Strategy

Privacy Analyst I

Staff Software Engineer

Part Time Patient Customer Service Representative

Patient Customer Service Representative

Manager – Denials Mitigation Services

Insurance Discovery Business Analyst

Contingent Workforce Program Director

Customer Service Operations Lead

Senior Manager, Product Management – Individual Contributor

Implementation Consultant