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R1 RCM

Financial Counseling Representative

R1 RCM

Financial Counseling Representative guiding patients through financial aspects of healthcare. Supporting patient experiences in a technology-driven healthcare revenue management company.

Posted 7/2/2026full-timeRemote • Colorado, Pennsylvania, Utah • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $25 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial counseling and patient support, with a strong focus on communication, empathy, and the ability to explain complex financial concepts clearly. Proficient in collaborating with care teams and managing patient inquiries regarding payment options and insurance benefits.

Highest-signal resume keywords
Financial CounselingCustomer Service ExperienceCommunication SkillsInsurance Eligibility VerificationMultitasking Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Interpersonal SkillsCompassionEmpathyPatiencePrioritization
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Patient SupportPayment OptionsMedicaid ApplicationsFinancial Assistance ApplicationsRevenue Cycle Collaboration

About the role

Key responsibilities & impact
  • Provide exceptional financial counseling support to patients
  • Meet with patients to discuss payment options
  • Verify insurance eligibility and explain benefits
  • Assist with Medicaid and financial assistance applications
  • Collaborate with care teams and revenue cycle departments

Requirements

What you’ll need
  • Exceptional customer service experience
  • Communication and interpersonal skills
  • Genuine compassion, empathy, and patience
  • Ability to explain financial and insurance concepts clearly
  • Ability to multitask and prioritize quickly
  • High School Diploma or GED

Benefits

Comp & perks
  • Competitive benefits package
  • Health insurance
  • Paid time off
  • Opportunity for growth within R1
  • Supportive team environment