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Process Analyst
R1 RCMProcess Analyst focusing on the Healthcare AR Follow-Up workflow platform, utilizing data analysis and cross-functional collaboration for performance improvements. Ensuring automation processes operate efficiently and effectively while providing actionable insights.
Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing healthcare workflow and operational data, utilizing tools such as Excel, SQL, and Power BI to drive process improvements and enhance system performance. Capable of facilitating cross-functional collaboration and training to support automation adoption and efficiency gains.
ATS Keywords
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Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Ensure the Healthcare AR Follow-Up workflow platform is functioning as intended by monitoring system performance and validating automated processes
- Analyze workflow and operational data using historical trends and established standards to identify discrepancies and confirm expected outcomes
- Investigate root causes of system or process issues and deliver actionable insights to improve accuracy, efficiency, and reliability
- Report on automation performance, process effectiveness, and efficiency gains; use data to continuously refine workflows
- Partner cross-functionally with operations, product, and engineering teams to support adoption and drive continuous improvement
- Facilitate team-level training, workflow enablement, and adoption of automation tools and processes
- Lead and manage recurring meetings, track action items, and ensure structured follow-up on key initiatives
- Assess user feedback and develop data-driven, actionable improvement plans
Requirements
What you’ll need- Proficiency in Excel, SQL, and Power BI (or similar BI/analytics tools)
- Strong SQL and querying skills to extract, validate, and analyze workflow and system data
- Experience with healthcare systems, including operating systems, payor portals, and EHR platforms
- Knowledgeable with healthcare integration (HL7, FHIR)
- Proficiency in PowerPoint and presentation development
- Must be willing to travel 25%
Benefits
Comp & perks- Competitive benefits package
- Annual bonus plan at a target of 10.00%
- Opportunity for professional development and continuous learning