Senior Service Delivery Analyst

R1 RCM

Senior Service Delivery Analyst utilizing SQL and Epic Clarity expertise for healthcare reporting and analytics. Collaborating with teams to drive operational and client success through data insights.

Posted 6/24/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $65,478 - $96,885 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Build, optimize, and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities
Use advanced SQL and data modeling to extract, transform, and validate data from complex revenue cycle environments
Apply Epic Clarity and revenue cycle knowledge to identify trends, defects, and process improvement opportunities
Translate analysis into clear, client-ready reporting and recommendations for both technical and non-technical audiences
Conduct account and performance reviews that surface actionable opportunities
Perform rigorous QA on metrics and reports to ensure accuracy and credibility
Own follow-up actions and drive execution against recommendations — not just analysis
Serve as a trusted analytics partner to internal teams and client counterparts
Contribute thought leadership and mentorship to grow the broader analytics function

Requirements

What you’ll need

8+ years of professional experience, with strong background in revenue cycle and analytics-driven roles
Strong knowledge of healthcare revenue cycle operations (billing, claims, denials, A/R, payment posting)
Hands-on experience with the Epic Clarity data model, ideally in Resolute/Hospital Billing
Advanced SQL skills — complex joins, aggregations, transformations, and scalable query design
Experience with Snowflake, relational databases, and reporting tools such as Power BI
Proven ability to turn messy operational data into reliable, decision-ready insights
Track record presenting findings to non-technical stakeholders and/or clients
Strong attention to detail, independent judgment, and ability to manage multiple priorities
Preferred qualifications: Epic Resolute Hospital Billing certification, Data modeling experience in Snowflake, Familiarity with stored procedures / T-SQL, Prior client-facing analytics or service delivery experience, Experience mentoring analysts or building team capabilities

Benefits

Comp & perks

competitive benefits package
annual bonus plan at a target of 10.00%

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLdata modelingEpic ClarityreportinganalyticsSnowflakerelational databasesPower BIT-SQLdata transformation

Soft Skills

attention to detailindependent judgmentability to manage multiple prioritiescommunicationmentorshipthought leadershipclient-facinganalytical thinkingpresentation skillscollaboration

Certifications

Epic Resolute Hospital Billing certification