Insurance Verification Associate I

R1 RCM

Insurance Verification Associate verifying and documenting patient insurance benefits and eligibility for hospital systems. Collaborating with clinical teams to gather and submit necessary documentation.

Posted 6/19/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $16 - $23 per hourWebsite

About the role

Key responsibilities & impact

Initiates contact insurance companies (phone, fax, or web portals) to verify benefits, eligibility, and authorization requirements
Submits and follows up on pre-certification, authorization, and retro-authorization requests until determination is received
Obtains and provides clinical information by collaborating with care management teams or accessing patient medical records
Completes detailed electronic documentation to ensure accurate benefit verification and clean claim processing
Identifies and corrects inaccurate insurance plan codes within the hospital system
Maintains HIPAA compliance and documents all actions clearly while communicating professionally with patients, team members, and stakeholders
Other assigned duties and tasks.

Requirements

What you’ll need

At least one (1) year of similar experience (patient-facing, Registration Complete)
Excellent customer service skills exhibiting good oral and written communication skills
Ability to work with peers in a team effort and cross-functionally
Must be able to communicate effectively and professionally to our patients and physician offices.

Benefits

Comp & perks

Competitive benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

benefit verificationpre-certificationauthorizationclinical information retrievalelectronic documentationclaim processinginsurance plan code correction

Soft Skills

customer serviceoral communicationwritten communicationteam collaborationprofessional communication