Director of Brand Experience

R1 RCM

Director of Brand Experience at R1 overseeing creative direction and brand storytelling. Guiding in-house design teams and leading major campaigns in the healthcare sector.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesLead💰 $122,366 - $178,767 per yearWebsite

About the role

Key responsibilities & impact

Lead the creative direction for major campaigns, launches, events, executive communications, and brand moments.
Translate complex healthcare, technology, and revenue cycle ideas into clear stories, strong visual systems, and memorable experiences.
Guide, mentor, and elevate an in-house design team across junior, mid-level, senior, and lead roles.
Partner with brand strategy, demand generation, content, product marketing, and growth teams to build campaign ideas that work across various channels.
Shape high-stakes presentations, CEO keynotes, board materials, investor narratives, customer decks, and industry-stage moments.
Develop creative concepts for conferences, customer experiences, leadership meetings, internal events, and industry activations.
Help define how Phare OS and R1's broader product portfolio are visualized and understood in market.
Evolve R1's creative systems, presentation standards, campaign guidelines, and partner playbooks.
Identify, evaluate, recommend, and guide outside creative partners across brand design, motion, film, and other creative disciplines.

Requirements

What you’ll need

12+ years of creative experience across brand design, integrated campaigns, visual identity, presentation design, and multi-channel storytelling.
5+ years leading designers or directing complex creative programs at a senior, lead, or director level.
A portfolio that shows strong range across brand systems, campaigns, executive presentations, event creative, motion-forward concepts, and polished design execution.
Strong creative judgment with the ability to see the idea, the system, the detail, and the business impact at the same time.
Experience translating complex B2B, enterprise, healthcare, technology, consulting, or similarly technical subjects into clear, compelling creative.
Strong command of Adobe Creative Suite, with advanced PowerPoint and/or Keynote skills for executive-level presentation work.
Experience writing creative briefs, reviewing agency work, selecting production partners, and managing outside creative relationships.
Motion and cinematic instincts, with the ability to concept, brief, direct, and evaluate video, animation, and experience-led storytelling.
Executive presence, with the ability to hold a room, defend the work, receive feedback well, and earn trust across functions.

Benefits

Comp & perks

competitive benefits package
opportunity to constantly learn
collaborate across groups
explore new paths for your career
contribute and create meaningful work

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

brand designintegrated campaignsvisual identitypresentation designmulti-channel storytellingcreative judgmentwriting creative briefsvideo productionanimationexperience-led storytelling

Soft Skills

leadershipmentoringcreative directionexecutive presencecommunicationcollaborationtrust buildingfeedback receptionstrategic thinkingproblem solving