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R1 RCM

Senior Service Delivery Analyst, Epic Clarity

R1 RCM

Senior Service Delivery Analyst managing revenue cycle operations and analytics with Epic Clarity. Collaborating with internal and client teams to provide actionable insights from complex data.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Build, optimize, and maintain reporting and analytics solutions supporting Customer Operations and Service Delivery priorities
  • Use advanced SQL and data modeling to extract, transform, and validate data from complex revenue cycle environments
  • Apply Epic Clarity and revenue cycle knowledge to identify trends, defects, and process improvement opportunities
  • Translate analysis into clear, client-ready reporting and recommendations for both technical and non-technical audiences
  • Conduct account and performance reviews that surface actionable opportunities
  • Perform rigorous QA on metrics and reports to ensure accuracy and credibility
  • Own follow-up actions and drive execution against recommendations — not just analysis
  • Serve as a trusted analytics partner to internal teams and client counterparts
  • Contribute thought leadership and mentorship to grow the broader analytics function.

Requirements

What you’ll need
  • 8+ years of professional experience, with strong background in revenue cycle and analytics-driven roles
  • Strong knowledge of healthcare revenue cycle operations (billing, claims, denials, A/R, payment posting)
  • Hands-on experience with the Epic Clarity data model, ideally in Resolute/Hospital Billing
  • Advanced SQL skills — complex joins, aggregations, transformations, and scalable query design
  • Experience with Snowflake, relational databases, and reporting tools such as Power BI
  • Proven ability to turn messy operational data into reliable, decision-ready insights
  • Track record presenting findings to non-technical stakeholders and/or clients
  • Strong attention to detail, independent judgment, and ability to manage multiple priorities
  • Preferred qualifications
  • Epic Resolute Hospital Billing certification
  • Data modeling experience in Snowflake
  • Familiarity with stored procedures / T-SQL
  • Prior client-facing analytics or service delivery experience
  • Experience mentoring analysts or building team capabilities.

Benefits

Comp & perks
  • Competitive benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SQLdata modelingEpic ClaritySnowflakerelational databasesPower BIT-SQLdata transformationdata validationQA on metrics
Soft Skills
attention to detailindependent judgmentability to manage multiple prioritiescommunication skillsmentorshipthought leadershipclient-facing experienceanalytical thinkingpresentation skillscollaboration
Certifications
Epic Resolute Hospital Billing certification