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Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Oversee and manage a portfolio of client engagements and act as the primary point of contact for R1's clients, including reporting, knowledge sharing, and day-to-day team management
- Develop and execute strategy and improvement efforts, including pilot projects, to optimize processes and drive profitability
- Set team goals and prioritize team tasks to ensure the team can meet goals across the client portfolio while maintaining current resolution efforts
- Provide continual analysis and quality assurance of projects to ensure audit accuracy and effectively prioritize research efforts for junior staff
- Communicate regularly and effectively with key internal and external stakeholders; develop key client relationships and effectively communicate project status and recommendations
- Prioritize inquiries from key stakeholders, assist team with project-specific tasks, and generate internal/external reporting
- Collaborate with fellow team members, support proactive communication and problem solving to enable high performance of team and individuals
- Utilize R1 and client software platforms to manage account information and workflow
Requirements
What you’ll need- A Bachelor’s Degree and demonstrated academic achievement
- 2-5 Years of Revenue Cycle Management experience – with at least 2 years of management experience
- Epic experience
- Strong understanding of Revenue Cycle Operations and/or demonstrated, relevant domain knowledge
- Leadership Skills – Strong communication and leadership skills, while acting as a role model and coaching team members in R1’s core values
- Interpersonal Skills – The ability to establish oneself as a peer and trusted partner for our client counterparts
- Change Management – The ability to help counterparts through difficult transitions to a new process, workflow, or situation
- Motivation / Drive – Successful candidates will have a desire for continuous learning. Self-starting and going beyond what is asked to take on new challenges and create innovative solutions
- Tenacity /Grit – This role will require getting deep into details and performing very granular reviews and extensive process shadowing. While this work can be tedious, it is foundational to success
- Analytical Skills – Understanding of complex Excel and Access and/or simple SQL and Visual Basic are a plus
- More important is mathematical / analytical aptitude and a desire to invest the time to learn
Benefits
Comp & perks- competitive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Revenue Cycle ManagementEpicExcelAccessSQLVisual Basicprocess optimizationquality assurancedata analysisproject management
Soft Skills
leadershipcommunicationinterpersonal skillschange managementmotivationdrivetenacitygritanalytical skillsproblem solving
Certifications
Bachelor’s Degree
