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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Cycle ManagementEpicExcelAccessSQLVisual Basicprocess optimizationquality assurancedata analysisproject management
Soft Skills
leadershipcommunicationinterpersonal skillschange managementmotivationdrivetenacitygritanalytical skillsproblem solving
Tools & Technologies
R1 softwareclient software platforms
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Revenue Cycle Operationsclient engagementaudit accuracystakeholder communicationteam managementprocess shadowingcontinuous learningperformance optimizationproject status reportingportfolio management
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Oversee and manage a portfolio of client engagements and act as the primary point of contact for R1's clients, including reporting, knowledge sharing, and day-to-day team management
- Develop and execute strategy and improvement efforts, including pilot projects, to optimize processes and drive profitability
- Set team goals and prioritize team tasks to ensure the team can meet goals across the client portfolio while maintaining current resolution efforts
- Provide continual analysis and quality assurance of projects to ensure audit accuracy and effectively prioritize research efforts for junior staff
- Communicate regularly and effectively with key internal and external stakeholders; develop key client relationships and effectively communicate project status and recommendations
- Prioritize inquiries from key stakeholders, assist team with project-specific tasks, and generate internal/external reporting
- Collaborate with fellow team members, support proactive communication and problem solving to enable high performance of team and individuals
- Utilize R1 and client software platforms to manage account information and workflow
Requirements
What you’ll need- A Bachelor’s Degree and demonstrated academic achievement
- 2-5 Years of Revenue Cycle Management experience – with at least 2 years of management experience
- Epic experience
- Strong understanding of Revenue Cycle Operations and/or demonstrated, relevant domain knowledge
- Leadership Skills – Strong communication and leadership skills, while acting as a role model and coaching team members in R1’s core values
- Interpersonal Skills – The ability to establish oneself as a peer and trusted partner for our client counterparts
- Change Management – The ability to help counterparts through difficult transitions to a new process, workflow, or situation
- Motivation / Drive – Successful candidates will have a desire for continuous learning. Self-starting and going beyond what is asked to take on new challenges and create innovative solutions
- Tenacity /Grit – This role will require getting deep into details and performing very granular reviews and extensive process shadowing. While this work can be tedious, it is foundational to success
- Analytical Skills – Understanding of complex Excel and Access and/or simple SQL and Visual Basic are a plus
- More important is mathematical / analytical aptitude and a desire to invest the time to learn
Benefits
Comp & perks- competitive benefits package
