Customer Service Representative – Patient Registration
R1 RCM
part-time
Posted on:
Location Type: Office
Location: East China Twp • Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $15 - $20 per hour
Job Level
Mid-LevelSenior
About the role
- Help patients check into Outpatient registration and intake information
- Work on computers and answer phones to intake information in a busy environment
- Collect patient and insurance information across multiple screens and programs
- Type and input details accurately and quickly between physician and nurse check-ins
- Ask follow-up questions, build rapport, and listen compassionately to ease patient anxiety
- Work around clinicians interrupting registration for emergent clinical care
- Assist patients on their feet and support a team environment
Requirements
- High School Diploma or GED
- Excellent customer service experience
- You’ll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones
- Must be up to date on all vaccinations prior to hire
- Must pass a drug test prior to hire
- Must pass a background check prior to hire
- Comfortable working around clinicians and seeing illness and injuries
- Ability to work Monday - Friday 10:00 AM - 4:30 PM and rotating holidays
Benefits
- competitive benefits package
- opportunity to constantly learn, collaborate across groups and explore new paths for your career
- chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve
- giving back to the community and taking care of our team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrypatient intakeinsurance information collectioncomputer proficiencytyping skills
Soft skills
customer servicemulti-taskingcommunicationrapport buildingcompassionate listening
Certifications
High School DiplomaGEDvaccination compliance