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Patient Registration, Customer Service Representative
R1 RCMCustomer Service Representative handling patient registration at R1, providing support and reassurance in a healthcare setting. Assisting patients through registration and navigating insurance plans while ensuring compassionate communication.
Posted 5/27/2026part-timeWamego • Kansas • 🇺🇸 United StatesMid-LevelSenior💰 $15 - $19 per hourWebsite
About the role
Key responsibilities & impact- Work across multiple computer systems to register patients efficiently
- Answer phones and gather information quickly and accurately
- Assist patients who may be ill, anxious, or confused
- Navigate diverse insurance plans and coverage details (with training!)
- Adapt to interruptions from clinical teams during urgent care situations
- Build rapport and ease patient concerns in real time
Requirements
What you’ll need- High School Diploma or GED
- Strong customer service experience
- Ability to pass background check, drug test, and meet vaccination requirements
- Preferred Medical or healthcare experience (but not required!)
Benefits
Comp & perks- Competitive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
customer servicecommunicationadaptabilityrapport buildingproblem-solvingempathyattention to detailtime management
Certifications
High School DiplomaGED