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About the role
Key responsibilities & impact- Collaborate with cross-functional teams to ensure customer needs are met and exceeded.
- Lead negotiations and manage contractual agreements with customers, ensuring mutually beneficial outcomes.
- Analyze market trends and customer feedback to identify opportunities for growth and improvement.
- Drive the development of innovative solutions that enhance customer experience and engagement.
- Mentor and lead a high-performing team dedicated to customer partnership excellence.
Requirements
What you’ll need- Proven experience in a leadership role focused on customer partnerships or account management. (Director and above)
- Exceptional negotiation and relationship-building skills.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and presentation skills.
- Ability to thrive in a fast-paced, dynamic environment.
Benefits
Comp & perks- Competitive benefits package
ATS Keywords
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Soft Skills
leadershipnegotiationrelationship-buildinganalytical skillscommunicationpresentationteam mentoringcustomer partnership excellence