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About the role
Key responsibilities & impact- Own the strategy, planning, execution, and ongoing optimization of Commercial Operations and enablement functions
- Drive adoption, effectiveness, and integration of Commercial systems and tools (Salesforce, Conga, Definitive Healthcare)
- Identify process improvement opportunities that increase efficiency, clarity, and sales productivity across Commercial teams
- Maintain clear, consistent process documentation to support scale and repeatability
- Lead, develop, and scale a high-performing Commercial Operations organization
- Recruit, hire, coach, and promote talent while fostering a supportive, results-oriented culture
- Provide clear direction, prioritization, and accountability across multiple direct reports
- Serve as a trusted strategic partner to the Chief Commercial Officer and senior leadership team
- Collaborate closely with Sales, Marketing, Client Experience, Product, Finance, and Commercial Ops partners
- Manage third-party vendor relationships, budgets, and contracts
- Develop executive-level reporting, dashboards, and presentations that support decision-making
Requirements
What you’ll need- Bachelor’s degree in Business, Marketing, or a related field
- 10+ years of experience across Commercial, Sales, Marketing, Operations, or Account Management functions
- Demonstrated experience leading and developing teams in a collaborative, high-performance environment
- Hands-on experience with CRM platforms (Salesforce strongly preferred)
- Strong technical proficiency, including Excel and PowerPoint
- Proven ability to manage competing priorities while driving long-term initiatives
- Excellent written, verbal, organizational, analytical, and problem-solving skills.
Benefits
Comp & perks- Competitive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM platformsSalesforceExcelPowerPointprocess improvementdata analysisreportingdashboardspresentation skillsbudget management
Soft Skills
leadershipteam developmentcollaborationcommunicationorganizational skillsanalytical skillsproblem-solvingprioritizationcoachingresults-oriented