R1 RCM

Financial Counseling Representative I

R1 RCM

full-time

Posted on:

Location Type: Remote

Location: FloridaUnited States

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About the role

  • Initiate process for collecting prepays due and perform follow up activity to ensure maximum collection is achieved.
  • Identify hospital, public financial assistance programs for patients unable to meet their financial obligations.
  • Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.
  • Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
  • Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
  • Contact/check insurance carriers and websites for non-automated eligibility and act as an advocate for the patient.
  • Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service.
  • Perform all other duties and projects as assigned.

Requirements

  • High School diploma or equivalent experience
  • No experience required
Benefits
  • Competitive benefits package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
counselingadvocacycommunicationcollaborationproblem-solving
Certifications
High School diploma