Financial Counselor I
R1 RCM
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado, Pennsylvania, Utah • 🇺🇸 United States
Visit company websiteSalary
💰 $15 - $22 per hour
Job Level
Junior
About the role
- Explain financial responsibilities for services received, payment options and collection procedures to patients or parties responsible for payment.
- Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
- Contact insurance carriers or other sources and act as an advocate for the patient.
- Initiate process for collecting prepays due and perform follow up activity to insure maximum collection is achieved.
- Identify hospital, public and private financial assistance programs for patients unable to meet their financial obligations.
Requirements
- High school diploma is required
- At least one year of call center experience
- Attention to detail
- Strong customer service experience
- Ability to multi-task and navigate between multiple systems simultaneously
Benefits
- Competitive benefits package
- Health insurance
- Flexible work arrangements
- Professional development opportunities
- Community involvement and support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
attention to detailcustomer servicemulti-tasking
Certifications
high school diploma