R1 RCM

Customer Service Representative – Patient Registration

R1 RCM

part-time

Posted on:

Location Type: Office

Location: Logan • Utah • 🇺🇸 United States

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Salary

💰 $15 - $20 per hour

Job Level

Mid-LevelSenior

About the role

  • Help patients check into the hospital
  • Answer questions during registration
  • Collect information accurately and quickly
  • Listen with compassion to address fears and concerns
  • Work on computers and answer phones in a busy environment
  • Work across multiple screens collecting details
  • Ask follow-up questions and build rapport in real time
  • Assist patients completing their registration
  • Adapt to varying health plans and coverage requirements

Requirements

  • High School Diploma or GED
  • Excellent customer service experience
Benefits
  • Competitive benefits package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
customer servicecompassionactive listeningrapport buildingadaptability
Certifications
High School DiplomaGED