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Senior Implementation Success Partner – Surgical Growth
Qventus, IncSenior Surgical Growth Implementation Success Partner managing complex perioperative deployments globally for Qventus. Leading large project lifecycles with executive stakeholder engagement and strategic advisory.
Tech Stack
Tools & technologiesJavaSQL
About the role
Key responsibilities & impact- Partner with Sales prior to delivery handoff to shape scope, validate feasibility, and set clear delivery expectations for enterprise perioperative engagements.
- Define and manage the timeline for enterprise-wide deployment of the Qventus Periop Solution across multiple service lines and facilities.
- Lead large, complex perioperative implementations involving multiple service lines, surgeon groups, and executive stakeholders.
- Serve as a strategic advisor to perioperative leadership and the C-suite, facilitating executive-level discussions and guiding client decision-making on scope, risk, and operational strategy.
- Build and manage relationships at every level of client organizations, with a particular focus on influencing executive and senior operational stakeholders.
- Collaborate with Data Engineers, Product Specialists, and Client Success Partners throughout each deployment to identify and implement solutions that maximize client value.
- Partner with operational and technical client teams to ensure periop implementation requirements and needs are met.
- Leverage deep functional periop expertise to create and sustain buy-in from core users, executives, and surgeons around workflows and tool adoption.
- Anticipate risks before they materialize, design proactive mitigation strategies, and advise internal and external leaders on resolution paths.
- Demonstrate fluency across Qventus dashboards and reporting tools to identify gaps, surface opportunities, and build reinforcement strategies that drive sustained adoption and value realization.
- Identify process improvement opportunities, implement structured approaches to close gaps, and lead change management efforts to ensure successful workflow adoption and long-term sustainability.
- Act as the primary owner of the implementation for assigned client accounts, operating with broad autonomy and accountability and escalating only the highest-risk or strategic matters.
- Articulate Qventus’ value proposition and create value for customers by establishing clearly defined business outcomes.
- Create a customer base who is excited about Qventus and serves as a reference for prospective customers.
- A passion for fixing our healthcare system.
Requirements
What you’ll need- 8+ years of project/program management experience with a comprehensive understanding of the business requirements and technical capabilities needed for an enterprise-wide SaaS implementation.
- 8+ years of professional experience working at a top healthcare consulting firm, digital health company, or health system.
- 8+ years of experience working cross-functionally with multiple teams, both internally and externally, to manage end-to-end project lifecycles and to drive project milestones to completion.
- Demonstrated experience leading large, complex implementations with executive engagement.
- Proven track record collaborating with Sales or pre-sales teams to scope, validate, and hand off enterprise deployments.
- Knowledge of perioperative metrics, processes, challenges, and solutions; ability to engage in strategic and operational discussions with hospital leaders and surgeons.
- Fluency with Epic, Cerner, or comparable EHR environments, able to speak credibly to EHR architecture, integrations, and workflow implications without relying on technical SMEs.
- Project management experience with complex implementations in the provider-side healthcare setting.
- A track record of applying strong quantitative and analytical skills in prior roles, including fluent use of dashboards and reporting tools to drive adoption and reinforcement strategies.
- Prior experience managing projects for hospital systems (e.g., EHR implementations) is required.
- Skilled at understanding, documenting, and analyzing data using a variety of tools (data validation dashboards, interpreting JAVA/SQL code, complex Excel functions, etc.).
- Ability to travel on average 25% and up to 50%.
Benefits
Comp & perks- Open Paid Time Off
- Paid parental leave
- Professional development
- Wellness and technology stipends
- Generous employee referral bonus
- Employee stock option awards
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementSaaS implementationdata analysisprocess improvementchange managementquantitative skillsanalytical skillsworkflow adoptionEHR architectureperiooperative metrics
Soft Skills
strategic advisingrelationship managementinfluencing stakeholdersexecutive engagementcollaborationrisk managementcommunicationproblem-solvingleadershipcustomer engagement