Quvia

Solutions Engineer

• Build deep, trust-based relationships with our customers by understanding their business goals and operational workflows.
• Lead the design and integration of the Quvia platform into customer environments, ensuring our solutions are both technically sound and aligned with their business objectives.
• Showcase the power of Quvia through compelling technical workshops, whitepapers, demos, and proof-of-concept projects that solve real-world problems.
• Work in close partnership with our Product, Engineering, and Sales teams to translate customer needs into successful deployments and long-term value.
• Represent Quvia as a thought leader at industry conferences and events through speaking engagements and published content.

Senior Solutions Architect

Program Manager

• Lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients.
• Leverage industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines.
• Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams.
• Document program and customer progress and financial performance of the client program.
• Identify, and manage customer services deficiencies and represent customer needs while working closely with the sales team.
• Work cross-functionally with sales team and senior management to offer alternate solutions and product growth opportunities.
• Function as the primary driver of communication between Client and Customers stakeholders.
• Develop resource utilization and planning tools for program and portfolio management.
• Implement established program management processes, dashboards, templates, policies, and metrics.
• Lead timely resolution of key issues, decisions, escalations, and risks.

Network Operations

• Lead, mentor, and grow a team of 20–30 engineers across NOC operations and network engineering functions.
• Manage shift planning, team performance, career development, and technical skill-building.
• Foster a culture of accountability, responsiveness, and continuous improvement.
• Ensure 24x7 operational support coverage, especially during U.S. business hours.
• Oversee service delivery across IP networks, routers, switches, firewalls, VPNs, and SD-WAN deployments.
• Manage the delivery of network configuration, provisioning, performance optimization, and root cause analysis (RCA).
• Collaborate with the client’s U.S., U.K, EU-based architecture and engineering teams on network designs, rollouts, and upgrades.
• Ensure standardization and documentation of all network processes and procedures.
• Act as the primary point of contact for the U.S., U.K, EU client’s operations and engineering leadership.
• Lead regular service reviews, incident retrospectives, and roadmap planning meetings.

Director – Network Operations, Engineering

DevOps Engineer

• Design, implement, and maintain monitoring and alerting systems to ensure high availability and performance of satellite communication platforms.
• Proactively identify and address system bottlenecks, vulnerabilities, and other reliability challenges.
• Ensure infrastructure is capable of supporting AI and ML workloads at scale, with a focus on automation and efficiency.
• Build and maintain CI/CD pipelines for satellite communication AI/ML applications, ensuring smooth deployment and integration processes.
• Implement and optimize cloud-native architectures, using platforms such as AWS, GCP, or Azure, to support AI/ML models and satellite communication systems.
• Automate scaling, deployment, and configuration of infrastructure to ensure high availability and fault tolerance.
• Lead incident response efforts, including troubleshooting, root cause analysis, and resolution of production issues.
• Implement post-mortem analysis processes to continuously improve the reliability and performance of systems.
• Ensure the implementation of best practices for incident documentation, including actionable feedback and lessons learned.
• Work closely with engineering teams, including AI/ML developers, software engineers, and network engineers, to identify areas for improvement and optimize system performance.
• Collaborate with satellite engineers to integrate AI/ML solutions into the satellite communication stack, ensuring performance optimization and automation.
• Contribute to the development of internal tools and dashboards to enhance system reliability and transparency.
• Ensure security best practices are implemented across the satellite communication platform, particularly regarding AI/ML data privacy and satellite systems.
• Collaborate with security teams to ensure systems are compliant with industry standards and regulations.

Senior Solutions Architect

Program Manager

Senior Solutions Architect

Director – Network Operations, Engineering

Site Reliability Engineer