Quvia

Program Manager

• The Program Director will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/ timezones (APAC, EMEA, North America).
• Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines.
• Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams.
• Documenting program and customer progress and financial performance of the client program.
• Identify, and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to develop new, customer value-driven solutions.
• Work cross-functionally (typically with the sales team and senior management) to offer alternate solutions and product growth opportunities.
• Function as the primary driver of communication (including broad-based/complex communications) between Client and Customers stakeholders.
• Develop resource utilization and planning tools for program and portfolio management.
• Implement established program management processes, dashboards, templates, policies, and metrics.
• Lead timely resolution of key issues, decisions, escalations, and risks.
• Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs.
• Review, understand, and ensure the Quvia team adheres to the contract and client's agreements.

Program Director

• The Program Director will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/ timezones (APAC, EMEA, North America)
• Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines.
• Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams.
• Documenting program and customer progress and financial performance of the client program.
• Identify, and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to develop new, customer value-driven solutions.
• Work cross-functionally (typically with the sales team and senior management) to offer alternate solutions and product growth opportunities.
• Function as the primary driver of communication (including broad-based/complex communications) between Client and Customers stakeholders.
• Develop resource utilization and planning tools for program and portfolio management.
• Implement established program management processes, dashboards, templates, policies, and metrics.
• Lead timely resolution of key issues, decisions, escalations, and risks.
• Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs.
• Review, understand, and ensure the Quvia team adheres to the contract and client's agreements.

Sales

• Collaborate with the Quvia Support team to manage and resolve escalations
• Partner with the Quvia Product team to review and address customer feedback, feature requests, and product recommendations
• Fulfill ad hoc operational reporting requests that fall outside the scope of the existing support team
• Collaborate directly with customers' operational and revenue teams to resolve non-standard issues related to the Quvia Platform
• Serve as the transition point from the Go-to-Market (GTM) team to Project Management for all contracted services
• Maintain regular engagement with customers to ensure satisfaction and strengthen long-term relationships

Director of Sales

Full-stack Engineer

• Design and develop software modules using C/C++ for high-performance network applications
• Integrate with Python based modules
• Work on L2–L7 networking protocols such as Ethernet, IP, TCP/UDP, BGP, OSPF, MPLS, and others
• Collaborate closely with architecture and QA teams to define and deliver robust software components
• Debug and resolve complex issues across multiple layers (application, transport, and network)
• Analyze crash files and debug with the team to resolve them
• Configure and troubleshoot virtual networking in virtual machine (VM) environments — bridges, TAP/TUN interfaces, VLANs, and virtual switches (like OVS)
• Deploy and test networking software inside VMs or virtualized test environments (e.g., KVM, VMware, VirtualBox, or cloud VMs)
• Collaborate with DevOps and QA teams to ensure seamless deployment, configuration, and testing workflows
• Participate in design and code reviews, enforcing best practices for maintainable, high-quality code
• Mentor junior engineers and contribute to technical design discussions and documentation.

Senior Software Engineer

Account Executive

• Collaborate with the Quvia Support team to manage and resolve escalations, serving as a key liaison between Quvia, the customer, and service providers to ensure timely and effective issue resolution
• Partner with the Quvia Product team to review and address customer feedback, feature requests, and product recommendations.
• Fulfill ad hoc operational reporting requests that fall outside the scope of the existing support team.
• Collaborate directly with customers' operational and revenue teams to resolve non-standard issues related to the Quvia Platform.
• Serve as the transition point from the Go-to-Market (GTM) team to Project Management for all contracted services, proof of concepts (POCs), and other ad hoc initiatives.
• Maintain regular engagement with customers to ensure satisfaction and strengthen long-term relationships.

Program Director

Program Manager

Director of Sales

Senior Software Engineer

Technical Account Director