Qurate Retail Group

Supervisor Operations

Qurate Retail Group

full-time

Posted on:

Location Type: Office

Location: HückelhovenGermany

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About the role

  • Ensure an efficient and smooth operational workflow across up to three shifts.
  • Plan and manage staff deployment, including coverage for special events.
  • Lead, develop, and support employees to promote a positive working climate.
  • Conduct and document employee discussions (feedback, welfare, criticism, goal setting).
  • Collaborate closely across departments and serve as the primary contact for operational issues.
  • Ensure accurate reporting and the achievement of relevant KPIs and targets.

Requirements

  • University degree (e.g., Logistics, Supply Chain) or alternatively at least 5 years of professional experience in a comparable role.
  • Leadership experience managing operational teams in a warehouse environment.
  • Solid expertise in quality and process control, organization, workflows, and warehouse systems.
  • Basic business administration knowledge and experience with incentive schemes, flexible working-time models, and Lean Management.
  • Strong IT skills (MS Office, inventory/warehouse management systems).
  • Advanced German language skills and desirable English language skills, both written and spoken.
Benefits
  • Flexible working & work–life balance: 30 days of annual leave and paid volunteer days.
  • Wellbeing & health: QVC bike leasing, subsidized Urban Sports Club membership, 24/7 private accident insurance, and a comprehensive health offering.
  • Attractive discounts: 20% employee discount on the QVC assortment, numerous corporate benefits and partner discounts, plus canteen subsidy and free parking.
  • International, appreciative work environment: dynamic international company culture with a first-name (informal) culture and strong team spirit.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality controlprocess controlwarehouse systemsbusiness administrationLean ManagementKPI reportingstaff deploymentworkflow organizationinventory management
Soft Skills
leadershipemployee developmentcommunicationcollaborationproblem-solvingfeedback managementorganizational skillsgoal setting