Fulfillment Operations Manager – Days
Qurate Retail Group
full-time
Posted on:
Location Type: Office
Location: Bethlehem • Pennsylvania • United States
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About the role
- Supports QVC and HSN, responsible for inbound or outbound operations
- Maintain benchmarks of safety, efficiency, quality, productivity, continuous improvement within the building and throughout the supply chain
- Work support the team on days, Sunday- Wednesday
- Build the initial teams, establishing procedures, metrics and processes
- Lead a team of Area Managers and hourly associates
- Develop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
- Guide strategic planning and forecasting
- Develop teammates for career progression and learning
- Improve safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
- Use the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide operational insights to improve WMS effectiveness
Requirements
- 4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experience
- Experience developing and managing 50+ employees
- At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment
- Experience using Kaizens or process improvement
- B.S. or B.A. degree or equivalent additional experience
Benefits
- competitive compensation
- paid time off
- employee assistance program
- parental leave
- paid volunteer hours
- amazing company discounts
- health care benefits starting on day 1
- 401(k)
- tuition reimbursement benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
warehouse managementinventory controlorder fulfillmentprocess improvementsafety managementefficiency metricsquality assuranceproductivity analysisstrategic planningforecasting
Soft skills
team leadershipemployee developmentcommunicationorganizational skillsproblem-solvingcollaborationcoachingperformance managementadaptabilitycontinuous improvement