Qurate Retail Group

Fulfillment Operations Manager – Days

Qurate Retail Group

full-time

Posted on:

Location Type: Office

Location: Bethlehem • Pennsylvania • United States

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About the role

  • Supports QVC and HSN, responsible for inbound or outbound operations
  • Maintain benchmarks of safety, efficiency, quality, productivity, continuous improvement within the building and throughout the supply chain
  • Work support the team on days, Sunday- Wednesday
  • Build the initial teams, establishing procedures, metrics and processes
  • Lead a team of Area Managers and hourly associates
  • Develop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
  • Guide strategic planning and forecasting
  • Develop teammates for career progression and learning
  • Improve safety, quality, cost, and delivery while growing and expanding capabilities within the warehouse
  • Use the site Warehouse Management System (WMS) to improve perfect order fulfillment and provide operational insights to improve WMS effectiveness

Requirements

  • 4+ years of management experience in fulfillment center/warehouse operations; prefer retail/e-commerce and apparel experience
  • Experience developing and managing 50+ employees
  • At least 3 years of management experience in Receiving, Inventory Control, or Order Fulfillment
  • Experience using Kaizens or process improvement
  • B.S. or B.A. degree or equivalent additional experience
Benefits
  • competitive compensation
  • paid time off
  • employee assistance program
  • parental leave
  • paid volunteer hours
  • amazing company discounts
  • health care benefits starting on day 1
  • 401(k)
  • tuition reimbursement benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
warehouse managementinventory controlorder fulfillmentprocess improvementsafety managementefficiency metricsquality assuranceproductivity analysisstrategic planningforecasting
Soft Skills
team leadershipemployee developmentcommunicationorganizational skillsproblem-solvingcollaborationcoachingperformance managementadaptabilitycontinuous improvement