Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Quora

Senior Customer Success Manager

Quora

Customer Success Manager in a remote role supporting advertisers on Quora's platform. Engaging customers to optimize ad campaigns and enhancing overall experience.

Posted 7/7/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $74,161 - $143,260 per yearWebsite

About the role

Key responsibilities & impact
  • Autonomously manage a portfolio of advertising clients
  • Provide strategic guidance and action upon opportunities within accounts with a goal of scaling revenue
  • Troubleshoot and answer questions related to campaign delivery and optimization
  • Conduct quarterly business reviews, campaign wrap up presentations and regular check-in calls with advertisers
  • Share learnings and best practices internally and externally
  • Forecast and track key account data for internal projections

Requirements

What you’ll need
  • 5 years of experience managing advertising campaigns from either client or publisher side, preferably experience running search and social campaigns
  • Demonstrated experience managing enterprise-level clients, with strong hands-on execution capability, and direct experience operating in the North American market
  • Exemplary verbal, written, and listening communication skills with clients at all levels of seniority up to the C-level with the confidence and tact to respectfully challenge clients on strategic decisions
  • Comfortable working with beta products and serving as the point of contact to troubleshoot technical and account issues
  • Hands on experience managing, optimizing and planning performance campaigns
  • Ability to translate analytics into insights and recommendations to determine which content and creatives are working or could be improved
  • Action bias, ability to be a self-starter, overcome barriers and work collaboratively in a fast paced, challenging environment

Benefits

Comp & perks
  • medical/dental/vision coverage
  • equity refreshers
  • remote work reimbursement
  • paid time off
  • employee assistance programs

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Campaign DeliveryRevenue ScalingTroubleshootingPerformance Campaign PlanningAnalytics Translation
Soft Skills
Action BiasSelf-StarterCollaborationVerbal CommunicationListening Skills