Account Director, Switzerland

QUMEA

Account Director managing strategic customer relationships for a MedTech company in Switzerland. Driving growth and expansion in the healthcare market with a focus on patient safety.

Posted 4/26/2026full-timeSolothurn • 🇨🇭 SwitzerlandLead💰 CHF 80,000 - CHF 100,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the long-term commercial success of our strategic existing customers
Strategic management and development of existing (key) accounts in the Swiss healthcare market
Development and implementation of multi-year account and success plans
Building and expanding relationships with economic and clinical decision-makers at C-level
Identification and realization of upsell, cross-sell, and expansion opportunities (departments, sites, regions)
Planning and conducting structured, value-based business reviews
Responsible for contract renewals, commercial expansions and price negotiations
Increasing Annual Contract Value while maintaining pricing and margin integrity
Close collaboration with Customer Success, Clinical Product Delivery and Business Development
Early identification of risks and development of appropriate mitigation strategies

Requirements

What you’ll need

At least 5 years of experience in enterprise account management (B2B), ideally in MedTech, SaaS or healthcare
Proven track record in expanding existing customers (upsell, cross-sell, multi-site rollouts)
Strong understanding of the Swiss healthcare market with a focus on hospitals and long-term care institutions
Demonstrated ability to manage executive stakeholders (e.g., CFO, COO, hospital management)
Experience leading complex contract renewal and negotiation processes
Strong strategic thinking and pronounced numerical/ROI understanding
Experience in cross-functional collaboration with Sales, Clinical and CSM teams
Hands-on mentality and willingness to take ownership
Excellent German and English skills; French is a plus
High willingness to travel within Switzerland

Benefits

Comp & perks

Meaningful work with direct impact on patient safety and everyday care
Flexible hybrid working, including public transport benefits
Competitive compensation and attractive equity participation options
Regular team events and sporting activities
Culture of openness, fast execution and a learning-focused way of working

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

enterprise account managementcontract renewalnegotiationupsellcross-sellmulti-site rolloutsstrategic planningnumerical understandingROI analysis

Soft Skills

strategic thinkingrelationship buildingstakeholder managementcross-functional collaborationownershipcommunicationproblem-solving