Quipu GmbH

Copywriter

• Escribir artículos SEO-friendly sobre temas de facturación, contabilidad, gestión y emprendimiento.
• Redactar guiones claros, dinámicos y bien estructurados para vídeos educativos de YouTube.
• Colaborar con el equipo de Content y SEO para definir keywords, estructura y tono de los contenidos.
• Investigar fuentes fiables (legales, fiscales, empresariales) para garantizar la precisión de la información.
• Entregar contenidos de forma ágil y con alto nivel de detalle.

Freelance Copywriter

Designer

• Diseñar miniaturas para vídeos
• Preparar archivos listos para A/B testing (naming claro, versiones numeradas)
• Mantener consistencia visual de canal y guías de marca

Diseñador/a de Miniaturas de YouTube, Freelance

Risk

• Drive enterprise-wide process excellence by owning the process architecture and governance framework.
• Build and lead a high-performing Process Excellence team (analysts, architects).
• Establish the Process Excellence Playbook and ensure adoption through training and change management.
• Define and own the enterprise process architecture and keep it current as the organization evolves.
• Establish and maintain the Process Backbone – the authoritative map of business and IT processes.
• Set modeling standards and ensure version control.
• Establish and run the Process Governance model, defining roles and decision rights.
• Identify and implement automation opportunities within service workflows.
• Define the process KPI hierarchy and maintain dashboards to ensure data quality.

Process Excellence & Governance Manager

DevOps Engineer

• Build and manage cloud environments using Terraform or Azure Resource Manager/ Bicep templates.
• Ensure scalability, performance, and cost optimization of infrastructure resources.
• Design and maintain CI/CD pipelines to automate build, test, and deployment processes.
• Set up monitoring, logging, and alerting systems to proactively detect performance issues.
• Implement security best practices for cloud, pipelines, and application deployments.
• Collaborate with Release Managers to ensure smooth deployments.
• Troubleshoot and resolve issues related to infrastructure, pipelines, or deployments.
• Work closely with development, QA, and operations teams for smooth workflows.

Business Development Rep

• Identify and pursue new market opportunities to drive business growth and expand the company’s customer base.
• Generate and qualify leads (financial institutions and fintech’s through strategic outreach and relationship-building to support growth objectives)
• Client Relationship Management, build strong, long-term relationships with clients and partners.
• Understand client needs and present tailored card payment solutions including Card issuing, ATM Acquiring, POS Acquiring, eCommerce service, and digital payment systems.
• Partnership Development, negotiate and close commercial agreements with banks, fintechs and service providers.
• Collaborate with product and technical teams to ensure successful onboarding and integration.
• Strategy & Planning, analyze market trends, competitor offers, and regulatory changes to refine the go-to-market strategy.
• Prepare and deliver strategic business presentations and proposals to the Head of Processing centre.
• Revenue & Performance Tracking, meet and exceed monthly/quarterly sales targets and KPIs.
• Prepare sales forecasts, pipeline reports, and performance metrics for management review.

Business Development Manager – Payment Processing

Product Analyst

• Product Backlog Management
• The Product Analyst collects the product requirements of all stakeholders, transforms them into tasks, and prioritizes the order of processing.
• Manage a well-defined, prioritized backlog to effectively guide development efforts
• Maintain the product backlog
• Continuously refine user stories with clear acceptance criteria
• Participate in refinements to clarify, estimate, and prepare user stories
• Sprint planning and execution
• Prioritize backlog items, determining the order in which items are processed
• Guide the development team during sprints to ensure value delivery
• Help track progress of sprint deliverables and support issue resolution during development
• Assist in resolving blockers and coordinating cross-team dependencies
• Support the team during development to clarify scope and resolve issues
• Collaborate with cross-functional teams to monitor and address dependencies
• Contribute to timely and high-quality delivery of product features and enhancements
• Manage all post-go-live activities to ensure a smooth transition, resolve outstanding items, and plan any follow-up work
• Collect user feedback and document lessons learned
• Use qualitative and quantitative data to measure product performance and drive continuous improvement
• Write user stories or features and add them as entries to the product backlog, refine the entries with the team and formulate acceptance criteria for the individual entries
• Stays in close contact with all stakeholders of the product to take all interests and needs into account
• Coordinate activities with respective clients, taking into consideration software support activities and implementation projects for Quipu Software Products.

Product Analyst – Digital Banking

Analyst

• Define and maintain the organization’s process framework, taxonomy, and ownership model
• Collaborate with process owners and SMEs to map AS-IS processes
• Maintain a centralized process inventory with clear ownership
• Lead and facilitate process improvement initiatives using Lean, Kaizen, and Six Sigma methodologies
• Coach teams on process discipline and continuous improvement tools

Process Analyst

Customer Success Manager

• Ensure that products and solutions delivered by squads are aligned with business needs, user expectations, and company strategy
• Drive the product development having long term vision about scalability, flexibility aiming we keep 80% as core product and 20% localization
• Coordinate and supervise cross-squad implementation activities within the Product Area
• Act as product promoters and advocate for products and services within respective IT Product Area, focusing on adoption, education, and showcasing value
• Responsible for completing product & services catalog for that IT Product Area
• Monitor delivery KPIs at squad level and Product Area Level
• Collect and synthesize feedback from end-users and country stakeholders to feed into continuous improvement

Product Area Lead, CRM

• Lead strategic portfolio initiatives and drive value delivery across the organization
• Manage and oversee the IT project and program portfolio
• Conduct advanced data analysis and provide forecasting
• Identify, assess, and mitigate risks within the IT portfolio

Senior IT Portfolio Analyst

QA Engineer

• Support the Quipu team in ensuring the quality of deliveries
• Understand user stories and verify the consistency of developments
• Perform manual testing on various user stories
• Check automated test reports and correct/modify them if necessary
• Participate in the implementation and maintenance of automated tests
• Add new End-to-End test scenarios as needed (using the Cypress framework)
• Add new API tests as required (using the Postman tool)
• Maintain and monitor automated tests, updating them when errors occur
• Contribute to the improvement of the automated testing framework