quintessence consulting GmbH

Counselor

• Du bildest eine Schnittstelle zwischen unseren namhaften Kunden und dem Entwicklerteam
• Du erkennst die Bedürfnisse und Wünsche der Kunden und erarbeitest passende Lösungen
• Du bist der erste Ansprechpartner für die Kunden bei fachlichen Fragen und begleitest sie in allen Projektphasen
• Du stehst für die Qualität und gibst Systemanpassungen erst nach erfolgreichem Testen frei
• Dokumentation deines Wissens in interner Dokumentation
• Gelegentliche Reisen innerhalb Europas zur Kundenbetreuung

Berater für Unternehmens-Software – Touristik

• Act as the interface between customers and the development team
• Identify customer needs and collaboratively develop solutions
• Serve as the primary contact for customers regarding functional questions or change requests
• Support customers through all project phases
• Ensure quality by conducting tests beforehand
• Document your knowledge and solutions

Business Consultant – Enterprise Software (Tourism)

• Act as the liaison between customers and the development team
• Identify customer needs and develop appropriate solutions
• Serve as the primary point of contact for customers regarding questions or change requests
• Perform quality assurance on system customizations after successful testing
• Document knowledge internally
• Occasional travel within Europe for customer support

Enterprise Software Consultant – Travel & Tourism

• Act as the interface between clients and the development team
• Identify client needs and requirements and develop appropriate solutions
• Serve as the first point of contact for clients regarding functional questions or change requests
• Ensure quality by implementing system adjustments after successful testing
• Document knowledge for internal use
• Occasional travel within Europe for client support

Enterprise Software Consultant – Tourism

Product Manager

• As Product Owner you are the driving force behind our product vision.
• You shape, prioritize, and optimize our Product Backlog and ensure we deliver the greatest possible value to our customers.
• You work closely with our Scrum Team, stakeholders, and customers — always keeping the big picture in mind.
• You support and guide our teams from concept and planning through implementation and the operation of our excellent products and their processes.
• You plan and communicate key product developments via roadmaps.
• You are the first point of contact for our customers in urgent situations and ensure problems are resolved quickly and sustainably.
• You align stakeholders’ interests with those of our teams.
• You create crystal-clear priorities in your backlogs by making well-founded decisions and effectively leveraging our PMO services to maximize efficiency.
• You establish and use KPI-based early-warning systems to continuously monitor product costs and schedules.
• You proactively identify risks and ensure transparent decisions and sustainable success through clear communication.
• Your goal is to maximize your teams’ value contribution — to do so you balance topics, clarify, coordinate, prioritize, remove blockers, and celebrate successes with the teams.