Define and maintain the platform strategy, roadmap, and long-term vision across internal and external stakeholders, developing clear product requirements, user stories, success metrics, and platform-level KPIs.
Participate in design and system architecture discussions, balancing customer needs with technical constraints and platform health. Work with engineering teams to deliver platform features, services, and infrastructure improvements on time and to spec.
Ensure a smooth self-service experience across APIs, SDKs, deployments, and configuration tools.
Conduct user research, shadow customers, analyze data, and synthesize information from customer-facing teams to develop deep user empathy and inform product decisions.
Monitor product performance and use metrics to guide iterations on and improvements to your product areas. Define and track SLOs/SLAs and reliability goals.
Serve as the go-to expert on the product, the market, the competition, and the customers.
Communicate effectively and drive cross-functional alignment with stakeholders at all levels, from engineering teams to executive leadership.

Requirements

3+ years of product management experience, ideally in aerospace, defense, infrastructure, or complex technical SaaS platforms.
Active U.S. Security Clearance (Secret or higher required; TS/SCI preferred).
Proven success delivering platform or developer-focused products end-to-end.
Experience with secure or regulated deployments (e.g., AWS GovCloud, on-prem, C2S/C2E, or IL-enclave environments).
Experience with cost optimization in cloud environments.
Strong technical background with understanding of distributed systems, cloud architectures, DevOps practices, CI/CD, and system design fundamentals.
Experience with API and SDK lifecycle management, documentation, and developer experience optimization.
Familiarity with reliability concepts such as SLIs/SLOs, incident response, observability, and performance engineering.
Excellent communication, cross-functional leadership, and prioritization skills.
Bachelor’s degree in engineering, computer science, business, or equivalent experience.
Ability to excel in a fast-paced, evolving environment.

Benefits

Comprehensive health insurance for you and your family with 100% coverage for employees.
We take work life balance very seriously. We require employees to take 15 days off but provide unlimited PTO and follow most US federal government holidays.
Mental health is just as important as physical so we provide quarterly health & wellness benefits.
We encourage employees to save for retirement and provide 4% 401(k) matching.
Annually we have a 4-day company offsite.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementcloud architecturesDevOps practicesCI/CDAPI managementSDK managementsystem designreliability conceptscost optimizationdata analysis

Soft Skills

communicationcross-functional leadershipprioritizationuser empathystakeholder alignmentcustomer shadowingproduct vision developmentdesign discussionstechnical constraint balancingiteration guidance

Certifications

U.S. Security Clearance (Secret or higher)TS/SCI