Project Manager – Enterprise Merchandise

Quince

Project Manager for Enterprise Merchandise at Quince; managing order-to-delivery for clients and supporting sales team. Ensuring client satisfaction and operational efficiency throughout the process.

Posted 4/14/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $70,000 per yearWebsite

About the role

Key responsibilities & impact

Proactively gathers deal info, finds answers, proposes solutions, and finds opportunities to decrease your operational tasks.
Detail-oriented and upholds client expectations throughout the entire process.
Replies with a sense of urgency, advocates with vendors on behalf of the customer, organizes next steps at every touchpoint.
Accountable for all issues, over-communicates with the customer, and manages any issues with confidence and compassion.
Helps Account Executives gather Deal information, understand inventory levels, and interact directly with vendors to plan orders.
Takes over all communications with the client from logo approval to billing, including finalizing customization details, sharing progress photos, and communicating delivery dates.

Requirements

What you’ll need

Must have knowledge of Google Sheets. Preferred experience with a CRM (we use HubSpot).
Self-starter who is comfortable working in a fast-paced environment with few policies and procedures.
Must be extremely detail-oriented and operate with a sense of urgency.
Customer service oriented and customer obsessed.
Takes initiative to reply to customers with urgency.

Benefits

Comp & perks

All posted ranges are reflective of base salary and may vary depending upon experience level and location.
Bonus and equity may also be provided for eligible roles.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Google SheetsCRM

Soft Skills

detail-orientedcustomer service orientedself-startersense of urgencyinitiativecommunicationaccountabilityproblem-solvingadvocacyorganization