Project Manager – Enterprise Merchandise
Quince
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $60,000 - $70,000 per year
About the role
- Proactively gathers deal info, finds answers, proposes solutions, and finds opportunities to decrease your operational tasks.
- Detail-oriented and upholds client expectations throughout the entire process.
- Replies with a sense of urgency, advocates with vendors on behalf of the customer, organizes next steps at every touchpoint.
- Accountable for all issues, over-communicates with the customer, and manages any issues with confidence and compassion.
- Helps Account Executives gather Deal information, understand inventory levels, and interact directly with vendors to plan orders.
- Takes over all communications with the client from logo approval to billing, including finalizing customization details, sharing progress photos, and communicating delivery dates.
Requirements
- Must have knowledge of Google Sheets. Preferred experience with a CRM (we use HubSpot).
- Self-starter who is comfortable working in a fast-paced environment with few policies and procedures.
- Must be extremely detail-oriented and operate with a sense of urgency.
- Customer service oriented and customer obsessed.
- Takes initiative to reply to customers with urgency.
Benefits
- All posted ranges are reflective of base salary and may vary depending upon experience level and location.
- Bonus and equity may also be provided for eligible roles.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Google SheetsCRM
Soft Skills
detail-orientedcustomer service orientedself-startersense of urgencyinitiativecommunicationaccountabilityproblem-solvingadvocacyorganization