Implementation Analyst

Quiktrak, LLC

Implementation Analyst translating client audit requirements into workflows in Checks platform. Collaborating with teams to ensure accurate audit processes and documentation.

Posted 6/25/2026full-timeRemote • Oregon • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Review client documentation, audit code tables, condition requirements, and escalation rule sets.
Participate in working sessions with clients, Business Analysts, Project Managers, and implementation stakeholders to validate requirements and clarify ambiguous rules.
Translate complex conditional logic, such as if/then rules, prior status codes, product-specific paths, and escalation triggers, into structured workflow specifications.
Identify where client requirements align with platform standards and where they require a recommendation, redesign, workaround, or escalation.
Create coding tables that define audit outcomes, decision logic, escalation paths, code-result logic, and data-collection requirements.
Use Eraser.io or equivalent workflow design tools to create workflow diagrams and implementation-ready definitions.
Configure multi-path decision trees for scenarios such as units seen on lot, not seen, in use, offsite, sold, returned, in transit, and related sub-paths.
Map relevant client data fields and identifiers from source systems to Checks platform properties as required.
Conduct structured testing and UAT support to confirm that configured workflows produce the correct codes, outcomes, and escalation behavior.
Document discrepancies, troubleshoot root causes, and help implement corrections.
Review workflow output with senior team members before client-facing delivery or operational handoff.
Maintain clear documentation of requirements, decisions, configuration details, testing results, and change history.
Communicate clearly with client contacts and internal stakeholders about requirement clarifications, configuration decisions, testing outcomes, risks, and open items.
Contribute to workflow templates, SOPs, test cases, and training materials as the team scales.

Requirements

What you’ll need

Demonstrated experience designing or configuring business workflows, business process flows, decision trees, or equivalent structured process logic.
Strong logical and analytical thinking, including the ability to read a rule set and understand downstream implications across multiple workflow paths.
Exceptional attention to detail and accuracy; ability to catch errors in complex conditional logic before they reach the field.
Ability to read and interpret structured documentation such as data mapping tables, code matrices, requirement specifications, workflow diagrams, and configuration notes.
Clear written communication, including documentation of decisions, exceptions, requirements, configurations, testing results, and change history.
Ability to manage multiple concurrent assignments with competing deadlines while collaborating with Project Managers, Business Analysts, clients, and implementation stakeholders.
Strongly Preferred Experience in audit services, floor plan auditing, financial services compliance, inventory management, banking operations, insurance, or another process-intensive environment.
Experience with eraser.io, Visio, Mural, Miro, draw.io, or similar workflow diagram tools.

Benefits

Comp & perks

Health insurance
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business workflows designbusiness process flowsdecision treesconditional logicdata mappingstructured documentationtesting and UAT supportaudit code tablesworkflow specificationsconfiguration details

Soft Skills

logical thinkinganalytical thinkingattention to detailclear communicationcollaborationdocumentation skillsproblem-solvingtime managementmultitaskingstakeholder engagement