Solutions Engineer

• If you make excellence your mission, QuidelOrtho is the right place for you and your career.
• In order to support our purpose and be part of a new transformation, we are looking for a new Technical Solutions Specialist to join our team.
• More than ever, Technical Support represents an increasing part of the offer made to the customer.
• As a member of the Technical Support Team you will have an impact on our customers providing remote support in the technical & diagnostic area, for our full range of Point of Care/Molecular, Transfusion Medicine, Clinical Laboratories medical laboratory products and automation.
• You will provide assistance and communicate with our customers via email and telephone.
• Investigate, troubleshoot, and manages customer chemistry, equipment and software complaints and inquiries in accordance with internal procedures and customers’ requirements.
• Participation to on-calls.
• Maintain technical self-competence, knowledge of company procedures, and customer-related skills.
• Work independently and as part of a team.
• Contribute to process improvements.
• Attend meetings with affiliates, on-site or via call.

Technical Solutions Specialist – Italian, Spanish

Technical Solutions Specialist, Italian, Spanish