Technical Communications Lead

QuidelOrtho

Technical Communications Lead at QuidelOrtho designing and delivering high-quality technical content for multiple diagnostics products. Collaborating with diverse teams to enhance documentation and customer needs fulfillment

Posted 5/19/2026full-timeRochester • California, Florida, New York, Ohio • 🇺🇸 United StatesSenior💰 $89,008 - $110,000 per yearWebsite

About the role

Key responsibilities & impact

Partners with business leaders and technical staff to identify and analyze business needs and provide recommendations for a publishing solution
Designs, develops, enhances and implements high-quality, technical content/information delivery for multiple lines/products to fulfill customer needs
Formulates and defines publications/documentation scope and objectives across diverse platforms, software, hardware, technologies and tools
Provides coaching and guidance to peers, team members, and/or external partners
Track and report progress towards critical milestones to key stakeholders, identify risks, solve problems, and manage delivery expectations
Prepare all data and metrics for review, identify gaps and scenarios that must be presented, guide final decision making on open items and trade-offs, and prepare escalations for management review where appropriate
Independently lead labeling efforts from requirements gathering to publishing for new product development and/or LCM projects
Drive change control, non-conformance and CAPA processes by working across departments to root cause, establish and implement issue mitigation/elimination plans and communicate key updates and conclusions to stakeholders
Develop mechanisms for monitoring delivery of documents to ensure they are on time and on budget
Interface with third-party suppliers and partners to maximize performance and minimize costs
Independently prioritize and complete assigned tasks in support of GPC projects and ongoing initiatives
Coordinates internal and external team prioritization, workflow, delegates assignments, and assesses deliverables
Participate in regular technical and planning discussions with stakeholders, subject matter experts and vendors
Contribute to a data-driven, performance level analysis and provide oversight to enhance performance, quality assurance, process improvements and best practices to maximize operational efficiency as well as recommend program management strategies

Requirements

What you’ll need

A minimum of a Bachelor’s Degree in Technical Writing, Communications, or Medical Technology with technical writing experience or equivalent
A minimum of 8 years of relevant work experience
Skillful problem solver with investigative talents
Independent, resourceful
Proven team player
Self-motivated, able to prioritize workload with minimal supervision
Highly organized with the ability to manage multiple projects simultaneously and work under tight deadlines
Excellent written and verbal communications skills
Strong computer skills
Experience in HTML, XML, DITA and the creation of online documentation using topic-based authoring, website design/authoring tools
Previous demonstrated experience in coaching, developing and/or mentoring individuals

Benefits

Comp & perks

medical insurance
dental insurance
vision insurance
life insurance
disability insurance
401(k)
employee assistance program
Employee Stock Purchase Plan
paid time off (including sick time)
paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical writingHTMLXMLDITAonline documentationtopic-based authoringwebsite designproblem solvingproject managementperformance analysis

Soft Skills

coachingteam playerself-motivatedhighly organizedindependentresourcefulexcellent communicationability to prioritizeinvestigative talentsability to manage multiple projects