Account Manager

• Drive sales with current customers for all CL and TM products, instrumentation, and services within assigned territory or named accounts
• Meet equipment revenue targets and grow assay and reagent utilization
• Maximize customer retention by ensuring satisfaction, executing touchpoint/call plans, territory management, single point of contact for problem resolutions, and anticipating competitive threats
• Develop and execute strategic territory and account plans to prioritize, retain, and expand accounts
• Partner with sales partners to drive instrument and assay retention opportunities
• Develop and execute customer touchpoint/call plans; manage opportunities within and outside buying/sales cycle; leverage strategic selling framework to close opportunities
• Provide prompt and accurate sales forecasts, activity, account updates, and reports via CRM
• Manage sales pipeline from lead acquisition to contract signing
• Represent QuidelOrtho at trade shows and professional meetings
• Coordinate with Field Service, Project Management, Technical Specialists, Distribution Partners, Marketing & Commercial Enablement, and QuidelOrtho Management to ensure customer satisfaction and account strategy

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