Solutions Engineer

• Investigate, troubleshoot, and manage customer complaints and inquiries related to chemistry, equipment, and software, in accordance with internal procedures and customer requirements.
• Participate in on-call rotations.
• Maintain technical skills, knowledge of company procedures, and strong customer-facing interpersonal skills.
• Work independently and as part of a team.
• Contribute to process improvements.
• Attend meetings with subsidiaries, either on-site or via conference call.

Technical Solutions Specialist, Italian, Spanish

Technical Solutions Specialist – Italian, Spanish