Sales Operations Data Quality Specialist
Questel
full-time
Posted on:
Location Type: Hybrid
Location: Tunis • 🇹🇳 Tunisia
Visit company websiteJob Level
JuniorMid-Level
About the role
- Increase the effectiveness and efficiency of Questel’s sales teams
- Support business change management and the execution of important projects by providing the data, reports, and insights needed for good decision-making
- Keep reports and dashboards clean, reliable, and aligned with business needs, and help identify opportunities to improve data processes and overall system performance
- Support Sales Operations projects by preparing data, testing system changes, and updating documentation
- Update, clean, and validate Salesforce data to ensure accuracy and consistency
- Maintain and update reports and dashboards used by Sales, Sales Operations, SAST, Finance, and Management
- Monitor data across Power BI (PWBI), Salesforce and Synergy to ensure accuracy and alignment, and report any inconsistencies
- Create new reports and dashboards for internal needs and document how they are built
- Identify and report data issues such as errors, duplicates, or missing information
- Share ideas to improve data processes, reporting quality, and system performance
- Collaborate with CRM, Finance, SAST, and other teams when data or reporting tasks require cross-functional work
- Maintain clear documentation for data rules, reporting logic, and recurring activities
- Participate in weekly prioritization meetings as part of sprint planning
- Support data accuracy in DealHub, including testing and validating updates
Requirements
- Bachelor’s degree in Business Administration, Information Systems, or a related field
- 1-2 years of experience in data management, reporting, CRM operations, or a similar role in a company of comparable complexity and multinational environment
- Familiarity with Intellectual Property business is a plus but not necessary
- Fluent in English required; French and other languages encouraged
- Strong experience using Salesforce, comfortable with new IT software, and proficient with Microsoft Office
- Power BI experience is a plus
- Experience and knowledge of management principles, methodologies, and tools
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data managementreportingCRM operationsdata validationdata cleaningdata analysisdata processes improvementsystem performance monitoringreport creationdocumentation
Soft skills
collaborationcommunicationproblem-solvingattention to detailorganizational skillsadaptabilitydecision-makingprioritizationinsight generationcross-functional teamwork