QuesTek Europe AB

Network Engineer

• Design, implement, and maintain highly available, secure, and scalable network architectures.
• Oversee operations and performance of environments, ensuring uptime, redundancy, and resilience.
• Implement network modernization, optimization, and continuous improvement initiatives.
• Manage and support core networking technologies including routing, switching, load balancing, and network security.
• Provide Tier 2 troubleshooting and root cause analysis for complex network issues.
• Oversee and optimize performance using monitoring and diagnostic tools.
• Collaborate with infrastructure, security, and application teams to ensure seamless system integration.
• Create and maintain network documentation, standards, and SOPs.
• Support federal compliance standards and frameworks (e.g., NIST, FAA guidelines where applicable).
• Participate in strategic planning, capacity planning, and technology road mapping.
• Participate in on-call rotation for critical issues.
• Support configuration management and IT logistics activities.
• Assist with systems testing and maintenance.
• Occasional travel to government facilities is required.
• Monitor and analyze network logs, alerts, and telemetry to proactively identify and address potential failures before they impact operations.
• Perform security maintenance tasks on network infrastructure including vulnerability remediation, compliance patching, and verification of security hardening standards.

Senior Network Engineer

Proposal Manager

• Lead cross-functional proposal teams in developing compliant, technically accurate, and competitive federal proposals across IT Project Management, DevSecOps, Software Development, Network Infrastructure, and Cybersecurity domains.
• Manage end-to-end proposal operations, including schedules, compliance matrices, outlines, storyboards, content development, and final deliverables in accordance with solicitation requirements.
• Facilitate and manage proposal review cycles, including Pink, Red, and Gold Team reviews, ensuring incorporation of feedback and adherence to quality standards and submission deadlines.
• Drive continuous process improvement initiatives by leveraging lessons learned, proposal performance metrics, and AI/LLM-enabled tools to enhance proposal efficiency, quality, and win strategy execution.
• Analyze federal business opportunities against organizational capabilities, past performance, customer relationships, and strategic growth objectives to support bid/no-bid decisions.
• Support the full opportunity lifecycle from identification through proposal submission, including capture planning, call plans, gate reviews, and pre-proposal activities.
• Utilize CRM systems to track pipeline opportunities, manage opportunity data, and develop RFI/RFQ responses to evaluate and recommend pursuit strategies.
• Develop and refine win themes, discriminators, and value propositions that highlight organizational strengths and competitive advantages within the federal marketplace.
• Collaborate with SMEs, technical leads, and solution architects to translate complex technical solutions into compelling proposal narratives, management approaches, and supporting graphics.
• Coordinate cross-functional stakeholders across business development, technical teams, recruiting, contracts, and executive leadership to ensure accountability and timely completion of proposal deliverables.

Proposal Manager – BD Analyst

Systems Engineer

• Provide product evaluation and recommendations for procurement of system hardware, software, and equipment spares and replacements to maintain program projects.
• Conduct organizational and depot level logistics support for program projects.
• Provide planning, coordination, and oversight of equipment deployments, including developing deployment plans before scheduled deployments.
• Create and maintain logistics records (shipping documentation, procurement documentation, vendor support warranty) within the program ticketing and asset tracking system.
• Create and maintain an equipment database for hardware, software, warranties, licenses, spares, and replacements.
• Manage hardware and software warranties and create/submit warranty claims to vendors, including developing warranty failure reports following an incident.
• Provide quarterly organizational and depot level status reports.
• Define, manage, and track all designated Configuration Items (CIs) within program infrastructure, including: Hardware, Software.
• Ensure configuration compliance with CIS security guidelines and best practices, except where FAA security policy deviates.
• Conduct regular configuration audits to verify the actual state of CIs against documented baselines and report any discrepancies.
• Maintain and coordinate spare parts inventory to support rapid replacement of failed components and minimize downtime.
• Provide hardware lifecycle management support including installation, upgrades, replacement of components, and identification of end of life/end of support equipment.
• Assist the engineering team with systems administration tasks including server builds, OS patching, user account management, and routine system maintenance.
• Support the installation, configuration, and troubleshooting of Linux and Windows servers and associated infrastructure.
• Monitor system performance and assist engineers with capacity planning, performance tuning, and incident response.
• Perform routine administrative tasks such as backup verification, log review, and access control management.
• Responsibilities may evolve over time to support team and organizational goals, but will remain consistent with the overall scope of the role.

Systems Analyst

Support Engineer

• Participate in after hours on call rotation including evenings and weekends.
• Serve as the first point of contact for all incoming help desk requests, performing initial triage, troubleshooting, and resolution or escalation.
• Monitor and analyze system logs, alerts, and telemetry to proactively identify and address potential failures before they impact operations.
• Develop, maintain, and track outage logs capturing incident details, root causes, corrective actions, and resolution times.
• Prepare and deliver resolution reports documenting outages, corrective measures, and lessons learned.
• Conduct root cause and impact analysis of all significant outages and submit detailed reports to program management and stakeholders.
• Interface directly with end users and stakeholders to provide real time monitoring, troubleshooting, and issue resolution.
• Log, track, and document all help desk requests with sufficient detail to support root cause analysis, service level reporting, and performance tracking.
• Perform monthly performance analysis of help desk operations, including response times, resolution rates, and stakeholder satisfaction metrics.
• Identify trends and recurring issues through ongoing analysis of help desk data and provide recommendations for corrective actions, system improvements, and preventive measures.
• Provide continuous service improvement support including recommending and implementing best practices, automation opportunities, and process enhancements to reduce downtime and improve response efficiency.
• Provide quarterly summaries of help desk request logs and workload summaries.

Technical Support

Technical Writer

• Preparing and maintaining technical and administrative documentation
• Creating briefing and presentation materials
• Drafting meeting minutes
• Supporting the preparation of program deliverables
• Build detailed architectural diagrams of both virtual and physical infrastructure environments
• Work with the PM and Government PMO to develop a consistent, uniform style and language
• Create detailed diagrams illustrating network and infrastructure layouts
• Collaborate on the development of Infrastructure as Code (IaC)
• Collaborate and coordinate across functional teams including developers, engineers and testers for various projects
• Establish the overall organizational layout and editorial standards of the submissions
• Conduct research and ensuring the use of proper technical terminology
• Assist with physical and virtual inventory management
• Perform gap analysis and identifying areas for documentation improvement by interviewing technical SMEs and/or performing documentation reviews
• Responsibilities may evolve over time to support team and organizational goals, but will remain consistent with the overall scope of the role.