Accounts Receivable Analyst

Quest Software

Accounts Receivable Analyst managing collections, invoicing, reconciliations, and payment disputes for Quest Software. Supporting enterprise data governance, cybersecurity, and platform modernization solutions.

Posted 8/14/2026full-timeRemote • 🇵🇦 PanamaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing accounts receivable processes, including collections, invoicing, and payment resolution. Proficient in utilizing Microsoft Office Suite and Oracle for effective financial management and reporting.

Highest-signal resume keywords

Accounts Receivable ManagementCollections ExperienceMicrosoft Office ProficiencyOracle ExperienceInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableCollectionsInvoicingPayment ResolutionBank ReconciliationFinancial ReportingRoot Cause AnalysisLean Process ImprovementCredit NotesDispute Resolution

Soft Skills

Organizational SkillsVerbal CommunicationWritten CommunicationCustomer InteractionNegotiation Skills

Tools & Technologies

Microsoft Office SuiteExcelOracleSFDC

Industry Keywords

AccountingFinanceAccounts Receivable ProcessesPayment Application DiscrepanciesBad Debt Write-off

Tech Stack

Tools & technologies

OracleSFDC

About the role

Key responsibilities & impact

Manage an active customer portfolio of accounts
Contact clients with past due balances to obtain payment, payment commitment, and follow up on payment promises
Meet or exceed targeted collections metrics, including 90% accounts touched and 85% current portfolio balance
Report disputed or short-paid invoices, identify root causes, and collaborate with clients or internal departments to expedite resolution and payment
Escalate major collection issues to Management for special attention or support
Assist Cash Applications with resolving payment application discrepancies and completing adjustments timely
Support and develop accounts receivable lean process improvements
Prepare proposals for agency placement and write-off to bad debt
Perform manual/custom invoicing, reconcile outstanding account balances, and prepare periodic accounts receivable and past-due status reports
Interface with Cash Applications regarding cash receipts, Credit Notes and Refunds, Prepaid Order release, Bank Reconciliation, and bank disputes
Conduct collection activities, including follow-up inquiries, repayment-term negotiations, escalation, and write-off consideration

Requirements

What you’ll need

High school diploma
Relevant degree in Accounting or Finance is a plus
One or more years of accounts receivable experience
Proficiency using Microsoft Office Suite, especially Office and Excel
Demonstrated interpersonal skills for interacting with internal and external customers
Proficient English with excellent verbal and written skills
Excellent organizational skills
Previous Oracle experience and SFDC preferred
Business knowledge of Accounting and Finance processes and procedures preferred
Working knowledge of collections preferred

Benefits

Comp & perks

Competitive pay
Annual bonuses
Top-performer recognition
Comprehensive health, family, and retirement benefits
Flexible work options
Generous PTO
Wellness programs
Professional growth through learning platforms, mentorship, and leadership programs
Inclusive teams supported by Employee Resource Groups and the Equality & Inclusion Council