Quest Software

Accounts Receivable Analyst

Quest Software

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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Job Level

Junior

About the role

  • Manage an active customer portfolio of accounts
  • Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises
  • Meet or exceed targeted collections metrics such as: 90% accounts touched, 85% current portfolio balance, and other quantitative targets
  • Accountable for reporting any disputed/short paid invoices, identifying root cause, and collaborating with clients or internal departments to expedite resolution/payment
  • Escalate major collection issues with Management that may require special attention/support
  • Assist the cash applications department with resolving payment application discrepancies ensuring adjustments are completed in a timely fashion
  • Support and develop accounts receivable lean process improvements
  • Prepare proposals for agency placement and write off to bad debt

Requirements

  • High school diploma and relevant degree (Accounting/Finance a plus)
  • One or more years accounts receivable experience
  • Proficiency using Microsoft Office Suite, especially Office and Excel
  • Demonstrated interpersonal skills to interact with internal and external customers
  • Proficient English (excellent verbal and written skills)
  • Excellent organization skills.
Benefits
  • Competitive pay, annual bonuses, and top-performer recognition.
  • Comprehensive health, family, and retirement benefits.
  • Flexible work options, generous PTO, and wellness programs.
  • Professional growth through learning platforms, mentorship, and leadership programs.
  • Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivablecollections metricspayment application discrepanciesroot cause analysisproposal writingbad debt management
Soft Skills
interpersonal skillscommunication skillsorganizational skills
Certifications
high school diplomadegree in Accountingdegree in Finance