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Social Media, Influencer Marketing Manager
Quench Water & SolarSocial Media & Influencer Marketing Manager growing Culligan Quench’s filtered-water solutions brand. Driving organic social, influencer programs, SEO discoverability, community engagement, and revenue growth.
Posted 8/19/2026full-timeKing of Prussia • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in developing and executing comprehensive social media and influencer strategies that align with brand standards and drive engagement, lead generation, and community management. Proficient in analyzing performance metrics and optimizing content strategies across multiple platforms to enhance digital discoverability and brand reputation.
Highest-signal resume keywords
Social Media ManagementUser-Generated Content (UGC) ProgramsPerformance AnalyticsContent Strategy DevelopmentCommunity Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content CreationVideo ProductionSEO OptimizationSocial ListeningData AnalysisCampaign ManagementInfluencer MarketingLead GenerationBrand Reputation ManagementCross-Functional Collaboration
Soft Skills
Organizational SkillsStorytelling AbilityCommunication SkillsTeam CoordinationCustomer Engagement
Tools & Technologies
Sprout SocialHootsuiteCanvaCapCutGoogle Business Profiles
Industry Keywords
Organic Social MediaInfluencer StrategyDigital MediaCommunity ManagementFull-Funnel Marketing
About the role
Key responsibilities & impact- Own and execute Culligan Quench’s end-to-end organic social media and influencer strategy
- Align social and influencer activities with Culligan Global brand standards and business priorities
- Serve as liaison with the global social media and influencer marketing team
- Develop channel strategies for Instagram, YouTube, LinkedIn, Reddit, Facebook, Meta, X, and Pinterest
- Build and maintain editorial processes and content calendars supporting full-funnel demand generation
- Create, publish, and optimize multimedia organic content, especially short- and long-form video
- Coordinate with external agencies and creative partners on social video, photo shoots, executive, technician, brand, and customer testimonial content
- Repurpose influencer, blog, PR, and campaign content for social reach and offsite SEO impact
- Develop and scale user-generated content programs
- Manage and ghostwrite executive leadership social profiles
- Train internal teams and field employees to represent the brand on social platforms
- Manage communities across social platforms and third-party review sites, including Google Business Profiles, Trustpilot, BBB, Reddit, and social comments
- Monitor, moderate, and respond to customer feedback, questions, and complaints
- Develop escalation and response frameworks with CX, Legal, and PR
- Own and scale the customer review program and internal training
- Analyze organic performance using Sprout Social, spreadsheets, and native platform analytics
- Conduct social listening and sentiment analysis
- Test and refine content formats, hooks, and posting strategies
- Report insights to Marketing, PR, SEO, and Product teams
- Collaborate with Growth/Performance Marketing to align organic and paid social strategies
- Partner with Culligan PR to amplify announcements and campaigns via PRweb and social-first storytelling
Requirements
What you’ll need- Bachelor’s degree in Marketing, Communications, Digital Media, or a Social Media related field
- 4–7+ years of experience in social media management or community management roles
- Proven track record of building and growing social media audiences and engagement across multiple platforms, with demonstrated impact on lead generation and pipeline growth
- Hands-on experience creating and executing content strategies, including video-first and short-form content
- Demonstrated experience launching and managing UGC programs or working with UGC/creator agencies to scale authentic content production
- Experience leveraging social media to support SEO performance, digital discoverability, and emerging AI-driven search environments
- Experience managing brand reputation and customer interactions across social and review platforms
- Demonstrated ability to analyze performance metrics and optimize campaigns based on data insights, including traffic, leads, and conversion rates
- Experience collaborating with cross-functional teams including PR, Customer Experience, Performance Marketing, and SEO
- Strong understanding of how marketing efforts contribute to revenue outcomes, including lead generation, sales pipeline, and recurring monthly revenue (RMR) targets
- Strong organizational skills with the ability to manage multiple priorities and campaigns simultaneously
- Deep knowledge of LinkedIn, Meta, YouTube, Reddit, X, Pinterest, and platform algorithms, content formats, and audience behaviors
- Proficiency in Canva and CapCut required
- Experience liaising directly with influencers and creators, managing contracts and content review processes, and briefing agencies and cross-functional teams
- Experience managing online communities and converting engagement into qualified leads and brand advocacy
- Proficiency with Sprout Social, Hootsuite, and native analytics
- Skilled in social listening and sentiment analysis
- Strong understanding of SEO, organic social signals, and AI search models
- Exceptional writing and storytelling ability, including executive voice development and brand tone consistency
- Experience managing influencer campaigns, UGC creators/agencies, employee advocacy initiatives, and brand ambassador programs
- Understanding of full-funnel marketing and revenue/RMR impact
- Ability to manage multiple campaigns, coordinate cross-functional teams, and meet deadlines
Benefits
Comp & perks- Medical, Dental, Vision which start day one
- 401(k) match of 50% up to 6%
- Life insurance
- Disability
- Unlimited Paid Time Away
- Parental leave
- Additional voluntary benefits
- Career progression opportunities
- Coaching and professional development
- Eligible for annual bonus of 5%