Senior Analyst, Sales Operations
Diabetes Youth Families
SFDCTableau
Business Systems Analyst
Quench Water & Solar
full-time
Posted on:
Origin: • 🇺🇸 United States • Pennsylvania
Visit company websiteSalary
💰 $90,000 - $120,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SFDCSQL
About the role
- Lead the elicitation and prioritization of complex business and technical requirements for both incremental improvements and transformational change initiatives
- Lead system analysis, including writing functional and technical specifications
- Collaborate on systems design and architecture, including user interface design, prototyping, data modeling and solution configuration techniques
- Develop and maintain a comprehensive view of current state processes, systems and performance metrics within assigned departments; proactively identify inefficiencies, risks and improved opportunities
- Serve as a trusted partner and strategic advisor to senior leaders within assigned departments, including understanding their organizational goals and actively contributing to their operational initiatives
- Stay updated on industry trends, regulatory requirements, and emerging financial technologies to recommend best practices and innovative solutions
- Oversee the documentation, and continuous improvement of complex business processes, ensuring solutions meet Stakeholders needs and are efficient and aligned with enterprise standards and compliance requirements
- Coordinate training activities with business partners to guide employee proper usage of the systems
- Serve as the functional product owner, working with enterprise stakeholders to drive application/technology solutions and related business processes
- Contribute to project delivery by supporting project activities in scope definition, milestone tracking and risk mitigation strategies
- Identify and champion opportunities for process and system optimization, leveraging data-driven insights and industry best practices. Drive continuous improvement initiatives that deliver measurable business outcomes
- Partner with IT and business leadership to shape and prioritize the organizational roadmap, ensuring that business analysis efforts are aligned with strategic objectives and deliver maximum value
- Provide consulting services to business partners to foster innovation; identify new opportunities to maintain a competitive edge
Requirements
- Minimum of 5 years Business Systems Analyst experience
- 4 year degree in related field (or relevant experience)
- Solid technical knowledge of application systems and processes, including Salesforce
- Experience in systems architecture, designing workflows and writing technical specifications
- Strong analytical and problem-solving skills as well as time management skills
- Prior experience working in or with Salesforce
- Knowledge of agile best practices for requirements gathering and process mapping
- A fast learner with an analytical growth mindset, curiosity and attention to detail
- Excellent written and verbal communication skills, including technical writing
- Takes initiative and is innovative.
- Mature presence and poise to engage with senior leadership
- “Quenchy” - a collaborative team player with a positive outlook and attitude – company and team first
- Nice to have: Prior consulting experience
- Nice to have: Experience with Service Max, Zuora & Certinia
- Nice to have: Familiarity with SQL and/or PowerBI
- Nice to have: IIBA or PMI-PBA certified
