Que

Program Manager, Fulfillment & Logistics

Que

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $104,000 - $133,000 per year

Job Level

Mid-LevelSenior

About the role

  • Lead the end-to-end launch of new fulfillment centers and supply chain partners (partner/site readiness, systems integration, process testing, operational handoff).
  • Coordinate onboarding
  • Develop detailed project plans with timelines, milestones, dependencies, and risks.
  • Act as the main point of contact between internal stakeholders (ops, tech, supply chain, carrier management) and external partners.
  • Drive operational readiness: capacity planning, staffing coordination, SOP development, and carrier integration.
  • Track and report progress to leadership, escalating risks/blockers early.
  • Ensure smooth handoff to steady-state operations once launches/providers are live.
  • Build playbooks and repeatable frameworks for faster future launches.

Requirements

  • 5–7 years in logistics, supply chain, fulfillment, or implementations.
  • Hands-on experience with launching facilities AND onboarding logistics providers.
  • Proven success managing multiple concurrent projects.
  • Strong stakeholder management and vendor coordination skills.
  • Ability to travel to new site/provider locations as needed.
  • Comfortable in high-growth / startup or fast-scaling environments.
Benefits
  • Equal employment opportunities
  • Prohibition of discrimination and harassment
  • Reasonable accommodation during the application or interview process

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementsystems integrationcapacity planningSOP developmentprocess testingoperational handoffvendor coordinationlogistics managementfulfillment operationsrisk management
Soft skills
stakeholder managementcommunicationleadershiporganizational skillsproblem-solvingadaptabilityteam collaborationtime managementstrategic planningnegotiation
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