Que

B2B Support Specialist

Que

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $68,000 - $91,000 per year

About the role

  • Deliver $1.5M in closed transactional revenue by the end of the fiscal year
  • Act as the primary point of contact for our B2B self-service platform
  • Maintain a same-day response time for all inbound inquiries
  • Manage the end-to-end lifecycle of corporate gifting and merch orders
  • Drive data-driven insights by maintaining a ‘single source of truth’ in HubSpot

Requirements

  • 2–4 years in a sales support, account management, or retail operations role
  • Experience in the promotional products, gifting, or apparel industry is a massive plus
  • Exceptional verbal and written skills with a proven ability to mirror a client’s professional tone
  • Proven experience working within a CRM (HubSpot preferred)
  • Basic proficiency in Google Sheets/Excel (vlookups, pivot tables)
  • Comfortable navigating and troubleshooting back-end e-commerce platforms
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales supportaccount managementretail operationsCRMHubSpotGoogle SheetsExcelvlookupspivot tablese-commerce platforms
Soft Skills
verbal communicationwritten communicationclient relationship managementresponse time managementdata-driven insights